Quick answers
- Where is Complete Care at Brick LLC?
- 415 Jack Martin Blvd, Brick, NJ 08724, in Ocean County, New Jersey.
- What is the phone number of Complete Care at Brick LLC?
- (732) 206-8000, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at Brick LLC?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at Brick LLC been fined?
- Medicare lists no fines for Complete Care at Brick LLC.
- What did inspectors find at Complete Care at Brick LLC?
- In its last three inspection cycles (July 6, 2022 to September 12, 2025), Medicare lists 27 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 6, 2022 to September 12, 2025), Complete Care at Brick LLC had 27 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.58 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 12, 2025 — 10 health citations
Inspections in this cycle: September 12, 2025 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Previous cycle: June 6, 2024 — 15 health citations
Inspections in this cycle: June 6, 2024 (standard health inspection).
Show 15 citations (levels A to F, no actual harm)
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0868 Level D
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
Earlier cycle: July 6, 2022 — 2 health citations
Inspections in this cycle: July 6, 2022 (standard health inspection); June 6, 2024 (complaint investigation).
Show 2 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (16)
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0225 Level F
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0911 Level E
“Meet requirements for the installation and maintenance of electrical systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.50 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.90 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.18 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 3.58 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.39 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.35 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 69.6% | 39.3% | 45.3% |
| RN turnover (per year) | 82.4% | 37.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| PC HMH Opco Holdngs LLC | Direct owner | 100% | March 16, 2023 |
| PC HMH Holdings LLC | Indirect owner | — | March 16, 2023 |
| SMS 2021 Trust | Indirect owner | — | March 16, 2023 |
| Stein, Shalom | Indirect owner | NOT APPLICABLE | March 16, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 137 |
| Average residents per day | 93.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Complete Care |
| First approved by Medicare/Medicaid | 1995-04-21 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 415 Jack Martin Blvd, Brick, NJ 08724 |
| County | Ocean County |
| State | New Jersey |
| Phone | (732) 206‑8000 |
| CMS Certification Number | 315342 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Complete Care at Laurelton, LLC0.4 mi · Brick, NJ · 4 of 5 stars
- Willow Springs Rehabilitation and Healthcare Cente1.2 mi · Brick, NJ · 3 of 5 stars
- Concord Healthcare & Rehabilitation Center2.8 mi · Lakewood, NJ · 4 of 5 stars
- Crest Pointe Rehabilitation and Healthcare Center3.6 mi · PT Pleasant, NJ · 1 of 5 stars
- Complete Care at Shorrock3.8 mi · Brick, NJ · 4 of 5 stars
Nearest hospital emergency rooms
- Ocean Medical Center0.1 mi · Brick, NJ · Acute Care Hospital
- Monmouth Medical Center-Southern Campus4.7 mi · Lakewood, NJ · Acute Care Hospital
- Community Medical Center9.1 mi · Toms River, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13