Quick answers
- Where is Complete Care at Shorrock?
- 75 Old Toms River Road, Brick, NJ 08723, in Ocean County, New Jersey.
- What is the phone number of Complete Care at Shorrock?
- (732) 451-1000, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at Shorrock?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at Shorrock been fined?
- Medicare lists no fines for Complete Care at Shorrock.
- What did inspectors find at Complete Care at Shorrock?
- In its last three inspection cycles (May 10, 2022 to January 8, 2026), Medicare lists 20 health citations; the most serious was level L. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 10, 2022 to January 8, 2026), Complete Care at Shorrock had 20 health citations; the most serious was level L (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.33 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 8, 2026 — 6 health citations
Inspections in this cycle: January 8, 2026 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: May 29, 2024 — 10 health citations
Inspections in this cycle: May 29, 2024 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
Earlier cycle: May 10, 2022 — 4 health citations
Inspections in this cycle: May 10, 2022 (standard health inspection); May 29, 2024 (complaint investigation).
F0886 Level L
“Perform COVID19 testing on residents and staff.”
immediate jeopardy to resident health or safety; widespread (many residents) · Infection Control Deficiencies
Show 3 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (16)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0331 Level F
“Construct fire resistant interior walls.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0331 Level E
“Construct fire resistant interior walls.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.29 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.03 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.02 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 3.33 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.89 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.16 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 53.1% | 39.3% | 45.3% |
| RN turnover (per year) | 50.0% | 37.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Legal business name: Complete Care at Shorrock, LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Eef Capital LLC | Direct owner | 50% | September 1, 2019 |
| Peace Capital LLC | Direct owner | 50% | May 1, 2020 |
| Schlaff, Benny | Indirect owner | 25% | September 1, 2019 |
| Schlaff, Nachum | Indirect owner | 25% | September 1, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 180 |
| Average residents per day | 155.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Complete Care |
| Legal business name | Complete Care at Shorrock, LLC |
| First approved by Medicare/Medicaid | 1999-06-10 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 75 Old Toms River Road, Brick, NJ 08723 |
| County | Ocean County |
| State | New Jersey |
| Phone | (732) 451‑1000 |
| CMS Certification Number | 315453 |
| Name in Medicare records | COMPLETE CARE AT SHORROCK |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Rose Garden Nursing and Rehabilitation Center2.8 mi · Toms River, NJ · 3 of 5 stars
- Harrogate Village3.0 mi · Lakewood, NJ · 5 of 5 stars
- Complete Care at Bey Lea, LLC3.2 mi · Toms River, NJ · 4 of 5 stars
- Complete Care at Green Acres3.3 mi · Toms River, NJ · 5 of 5 stars
- Childrens Specialized Hospital Toms River3.5 mi · Toms River, NJ · 5 of 5 stars
Nearest hospital emergency rooms
- Ocean Medical Center3.9 mi · Brick, NJ · Acute Care Hospital
- Monmouth Medical Center-Southern Campus4.4 mi · Lakewood, NJ · Acute Care Hospital
- Community Medical Center5.2 mi · Toms River, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13