Quick answers
- Where is Center at Arrowhead, LLC?
- 7201 W Camino San Xavier Ave, Glendale, AZ 85308, in Maricopa County, Arizona.
- What is the phone number of Center at Arrowhead, LLC?
- (623) 773-6100, as listed by Medicare (CMS).
- What is the Medicare star rating of Center at Arrowhead, LLC?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Center at Arrowhead, LLC been fined?
- Medicare lists no fines for Center at Arrowhead, LLC.
- What did inspectors find at Center at Arrowhead, LLC?
- In its last three inspection cycles (November 10, 2022 to May 2, 2025), Medicare lists 12 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 10, 2022 to May 2, 2025), Center at Arrowhead, LLC had 12 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.98 hours per resident per day; the Arizona average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 2, 2025 — 5 health citations
Inspections in this cycle: May 2, 2025 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0732 Level D
“Post nurse staffing information every day.”
Previous cycle: February 15, 2024 — 2 health citations
Inspections in this cycle: February 15, 2024 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
Earlier cycle: November 10, 2022 — 5 health citations
Inspections in this cycle: November 10, 2022 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0885 Level D
“Report COVID19 data to residents and families.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (27)
E0018 Level E
“Establish procedures for tracking staff and patients during an emergency.”
E0022 Level E
“Establish policies and procedures for sheltering.”
E0023 Level E
“Establish policies and procedures for medical documentation.”
E0026 Level E
“Establish roles under a Waiver declared by secretary.”
E0032 Level E
“Provide primary/alternate means for communication.”
E0033 Level E
“Establish methods for sharing information.”
E0035 Level E
“Provide family notifications of emergency plan.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level E
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
E0006 Level E
“Conduct risk assessment and an All-Hazards approach.”
E0029 Level E
“Develop a communication plan.”
E0035 Level E
“Provide family notifications of emergency plan.”
E0039 Level E
“Conduct testing and exercise requirements.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0926 Level D
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Arizona | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.58 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.82 | 1.04 | 0.86 |
| Nurse aide hours per resident per day | 2.58 | 2.30 | 2.35 |
| Total nurse staff hours per resident per day | 4.98 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.52 | 3.59 | 3.43 |
| RN hours per resident per day on the weekend | 0.50 | 0.53 | 0.48 |
| Nursing staff turnover (per year) | 73.9% | 44.8% | 45.3% |
| RN turnover (per year) | 40.0% | 44.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 13 nursing homes: Veritas Management Group.
Legal business name: Center at Arrowhead LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Veritas Management Group LLC | Management company (operational or managerial control) | NOT APPLICABLE | February 2, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 96 |
| Average residents per day | 55.3 |
| Takes part in | Medicare |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Veritas Management Group |
| Legal business name | Center at Arrowhead LLC |
| First approved by Medicare/Medicaid | 2015-10-14 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 7201 W Camino San Xavier Ave, Glendale, AZ 85308 |
| County | Maricopa County |
| State | Arizona |
| Phone | (623) 773‑6100 |
| CMS Certification Number | 035289 |
| Name in Medicare records | CENTER AT ARROWHEAD, LLC |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Advanced Health Care of Glendale1.2 mi · Glendale, AZ · 4 of 5 stars
- Freedom Plaza Care Center3.2 mi · Peoria, AZ · 5 of 5 stars
- Life Care Center of North Glendale3.2 mi · Glendale, AZ · 5 of 5 stars
- Peoria Post Acute and Rehabilitation3.4 mi · Peoria, AZ · 5 of 5 stars
- Sun City Post Acute3.6 mi · Sun City, AZ · 4 of 5 stars
Nearest hospital emergency rooms
- Abrazo Arrowhead Hospital1.4 mi · Glendale, AZ · Acute Care Hospital
- Banner Thunderbird Medical Center3.1 mi · Glendale, AZ · Acute Care Hospital
- Banner Boswell Medical Center3.7 mi · Sun City, AZ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13