Quick answers
- Does Banner Thunderbird Medical Center have an emergency room?
- Yes. The hospital’s official website lists an emergency room at Banner Thunderbird Medical Center (trauma center: Level I (adult, ages 15 and older)). Medicare (CMS) data does not list emergency services for it. In a medical emergency, call 911.
- Where is Banner Thunderbird Medical Center?
- 5555 West Thunderbird Road, Glendale, AZ 85306, in Maricopa County, Arizona.
- What is the phone number of Banner Thunderbird Medical Center?
- (602) 865-4470, as listed by Medicare (CMS).
- What is the Medicare star rating of Banner Thunderbird Medical Center?
- 4 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-07-22).
Specialties and care areas[4]
- Behavioral Health & Mental Health
- Cancer
- Diabetes
- Endocrinology
- Gastroenterology
- Heart
- Intensive Care
- Kidney
- Maternity
- Neurology
- Orthopedics
- Pain Management
- Palliative Care
- Pediatrics
- Pulmonary
- Rehabilitation
- Sleep Medicine
- Surgery
- Women's Health
- Wound Care
Conditions treated[4]
Procedures[4]
- Gynecological cancer surgery
- Heart bypass surgery
- Knee replacement
Programs and centers[4]
- Heart and vascular center
Emergency care (hospital website)[4]
| Emergency room | Yes |
|---|---|
| Trauma designation | Level I (adult, ages 15 and older) |
Visiting and practical information
| Visiting | Visitation hours are 6 a.m. to 10 p.m[4] |
|---|
Recognition[4]
- U.S. News & World Report 2026-2027 High Performing in multiple procedures and conditions
Doctors and clinicians (976)
976 doctors and other clinicians list Banner Thunderbird Medical Center as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Internal Medicine111
- Nurse Practitioner94
- Physician Assistant87
- Diagnostic Radiology82
- Anesthesiology77
- Hematology/Oncology44
- Pathology30
- Nephrology28
- Hospitalist28
- Certified Registered Nurse Anesthetist (CRNA)25
- Cardiovascular Disease (Cardiology)25
- Interventional Cardiology20
Doctors with a page on this site (976)
- Aakashanand A. Doshi, MDFamily Practice
- Aaron L. Greeley, DODiagnostic Radiology
- Abby L. Downs, PAPhysician Assistant
- Abdul S. Khan, MDDiagnostic Radiology
- Abdullah Hanna-Moussa, MDEndocrinology
- Abdullah M. Yonan, MDPulmonary Disease
- Abdulrahman Alenezi, MDOtolaryngology
- Abdulrahman H. Abonofal, MDHematology/Oncology
- Abhineet Kumar, MDInternal Medicine
- Abhishek Kumar, DOInternal Medicine
- Abigail R. Cogman, DODiagnostic Radiology
- Abrar U. Khan, MDInternal Medicine
- Adam Bosak, MDPulmonary Disease
- Adebowale O. Oyelakin, MDCritical Care (Intensivists)
- Adrian S. Long, NPNurse Practitioner
- Adrienne W. Forstner-Barthell, MDColorectal Surgery (Proctology)
- Afsheen Moshtaghi, DOInternal Medicine
- Ahmed Aden, CNACertified Registered Nurse Anesthetist (CRNA)
- Ahmed El Gengaihy, MDNeurology
- Aida E. Amado, NPNurse Practitioner
- Akash Nabh, MDGastroenterology
- Akshaar Brahmbhatt, MDDiagnostic Radiology
- Aleksandra E. Schriber, MDEndocrinology
- Alex M. Heimbigner, MDPathology
And 952 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Abrazo Arrowhead Hospital3.3 mi · Glendale, AZ · Acute Care Hospital
- Banner Boswell Medical Center5.1 mi · Sun City, AZ · Acute Care Hospital
- HonorHealth Deer Valley Medical Center5.3 mi · Phoenix, AZ · Acute Care Hospital
- Honor Health John C. Lincoln Medical Center7.0 mi · Phoenix, AZ · Acute Care Hospital
- Abrazo Central Campus7.5 mi · Phoenix, AZ · Acute Care Hospital
Other hospitals nearby
- Encompass Health Valley of the Sun Rehab Hospital1.3 mi · Glendale, AZ · Inpatient Rehabilitation Hospital
- Aurora Behavioral Health System2.0 mi · Glendale, AZ · Psychiatric Hospital
- Reunion Rehabilitation Hospital Peoria LLC2.9 mi · Peoria, AZ · Inpatient Rehabilitation Hospital
- Banner Rehabilitation Hospital-West4.7 mi · Peoria, AZ · Inpatient Rehabilitation Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Life Care Center of North Glendale0.2 mi · Glendale, AZ · 5 of 5 stars
- Advanced Health Care of Glendale2.2 mi · Glendale, AZ · 4 of 5 stars
- Center at Arrowhead, LLC3.1 mi · Glendale, AZ · 5 of 5 stars
All nursing homes in the state →
Hospice providers
- Billet Hospice Inc- Peoria2.9 mi · Peoria, AZ
- Mountain View Hospice, LLC2.9 mi · Peoria, AZ
- Primavera Hospice LLC2.9 mi · Glendale, AZ
All hospice providers in the state →
Home health agencies
- Enhabit Home Health0.9 mi · Glendale, AZ
- At Home Healthcare2.9 mi · Peoria, AZ · 3 of 5 stars
- Billet Home Health Inc- Peoria2.9 mi · Peoria, AZ · 4 of 5 stars
All home health agencies in the state →
Dialysis facilities
- 032528 Thunderbird Dialysis (FMC)0.9 mi · Glendale, AZ · 3 of 5 stars
- 032503 Phoenix Artificial Kidney Center (FMC)2.9 mi · Peoria, AZ · 3 of 5 stars
- DaVita Sweetwater Ridge Dialysis2.9 mi · Peoria, AZ · 4 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Banner Surgery Center- Thunderbird LLC0.9 mi · Glendale, AZ
- Pain MDS Ambulatory Surgical Center, LLC0.9 mi · Glendale, AZ
- Phoenix Heart Ambulatory Surgery and Electrophysio0.9 mi · Glendale, AZ
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Copperwood Health Center1.4 mi · Glendale, AZ · Community health center
- Copperwood II Health Center1.4 mi · Glendale, AZ · Community health center
- Olive Heath Center3.1 mi · Glendale, AZ · Community health center
Clinics and urgent care
- Cigna Health Care of Arizona Inc.1.1 mi · Glendale, AZ · Urgent care center
- Banner Urgent Care Services, LLC2.9 mi · Peoria, AZ · Urgent care center
- Cigna Healthcare of AZ2.9 mi · Peoria, AZ · Urgent care center
Pharmacies
- Banner Pharmacy Services LLC0.9 mi · Glendale, AZ · Community/retail pharmacy
- Smiths Food & Drug Centers Inc0.9 mi · Glendale, AZ · Community/retail pharmacy
- Walgreen Co0.9 mi · Glendale, AZ · Pharmacy
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Banner Thunderbird Medical Center reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 2 of 5 stars |
|---|---|
| Overall rating of the hospital | 2 of 5 stars |
| Would recommend the hospital | 2 of 5 stars |
| Nurses communicated well | 2 of 5 stars |
| Doctors communicated well | 2 of 5 stars |
| Staff explained medicines | 1 of 5 stars |
| Information about recovery at home | 2 of 5 stars |
| Room and bathroom kept clean | 2 of 5 stars |
| Quiet at night | 3 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 57%National average: 72% |
| Would definitely recommend the hospital | 57%National average: 71% |
| Nurses “always” communicated well | 69%National average: 80% |
| Doctors “always” communicated well | 66%National average: 80% |
| Staff “always” explained medicines before giving them | 48%National average: 62% |
| Were given information about recovery at home | 79%National average: 86% |
| Room and bathroom “always” clean | 64%National average: 74% |
| Area around the room “always” quiet at night | 52%National average: 60% |
| Completed surveys | 1,165Response rate: 17% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 0.641No different from the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0.364Better than the national benchmark |
| Surgical site infections after colon surgery | 0.795No different from the national benchmark |
| Surgical site infections after abdominal hysterectomy | 0.961No different from the national benchmark |
| MRSA bloodstream infections | 0.103Better than the national benchmark |
| Clostridioides difficile (C. diff) intestinal infections | 0.347Better than the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 14.1% |
|---|---|
| Deaths within 30 days: heart failure patients | 10.5% |
| Deaths within 30 days: pneumonia patients | 17.1% |
| Deaths within 30 days: COPD patients | 8.5% |
| Deaths within 30 days: stroke patients | 10.2% |
| Deaths within 30 days: coronary bypass surgery (CABG) | 1.9% |
| Serious complications (patient safety indicator PSI-90) | 1.22No different from the national rate |
| Complications after hip or knee replacement | Too few cases to report |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | 15.2% |
| Readmitted within 30 days: heart failure | 19.8% |
| Readmitted within 30 days: pneumonia | 16.6% |
| Readmitted within 30 days: COPD | 19.7% |
| Readmitted within 30 days: coronary bypass surgery | 10.3% |
| Readmitted within 30 days: hip or knee replacement | Too few cases to report |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Very high (60,000 or more) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 234 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 3%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 65%National average: 65% |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Banner Thunderbird Medical Center yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 5555 West Thunderbird Road, Glendale, AZ 85306 |
| County | Maricopa County |
| State | Arizona |
| Phone | (602) 865‑4470 |
| Emergency services | Yes |
| Ownership | Government - Hospital District or Authority |
| Medicare overall rating | 4 of 5 stars |
| Birthing-friendly designation | Yes (meets CMS criteria) |
| CMS Certification Number | 030089 |
| Name in Medicare records | BANNER THUNDERBIRD MEDICAL CENTER |
| Profile level | Medicare data + hospital website |
| Main phone on the hospital’s website | (602) 865‑5555[4] |
| Official website | bannerhealth.com |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-10-30.
- Banner Thunderbird Medical Center in Glendale | Thunderbird & 55th — bannerhealth.com