Quick answers
- Where is Auburn Manor?
- 501 Oak Street, Chaska, MN 55318, in Carver County, Minnesota.
- What is the phone number of Auburn Manor?
- (952) 448-9303, as listed by Medicare (CMS).
- What is the Medicare star rating of Auburn Manor?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Auburn Manor been fined?
- Medicare lists no fines for Auburn Manor.
- What did inspectors find at Auburn Manor?
- In its last three inspection cycles (May 31, 2024 to April 30, 2026), Medicare lists 29 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 31, 2024 to April 30, 2026), Auburn Manor had 29 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.54 hours per resident per day; the Minnesota average is 4.27 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 30, 2026 — 7 health citations
Inspections in this cycle: April 30, 2026 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0576 Level F
“Ensure residents have reasonable access to and privacy in their use of communication methods.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0572 Level E
“Give residents a notice of rights, rules, services and charges.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
Previous cycle: February 6, 2025 — 15 health citations
Inspections in this cycle: February 6, 2025 (standard health inspection); April 2, 2025 (complaint investigation).
F0760 Level G
“Ensure that residents are free from significant medication errors.”
actual harm to residents; isolated (a few residents) · Pharmacy Service Deficiencies
Show 14 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
Earlier cycle: May 31, 2024 — 7 health citations
Inspections in this cycle: May 31, 2024 (complaint investigation); May 31, 2024 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0881 Level F
“Implement a program that monitors antibiotic use.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0226 Level D
“Have horizontal exits used in accordance with safety requirements.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
E0035 Level F
“Provide family notifications of emergency plan.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Minnesota | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.20 | 1.08 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.04 | 0.61 | 0.86 |
| Nurse aide hours per resident per day | 2.30 | 2.58 | 2.35 |
| Total nurse staff hours per resident per day | 3.54 | 4.27 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.18 | 3.73 | 3.43 |
| RN hours per resident per day on the weekend | 0.91 | 0.71 | 0.48 |
| Nursing staff turnover (per year) | 49.3% | 42.1% | 45.3% |
| RN turnover (per year) | 28.6% | 39.3% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Illuminus Inc | Management company (operational or managerial control) | NOT APPLICABLE | June 29, 2023 |
| Moravian Care Ministries | Management company (operational or managerial control) | NOT APPLICABLE | September 10, 1993 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 60 |
| Average residents per day | 43.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| First approved by Medicare/Medicaid | 1992-08-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 501 Oak Street, Chaska, MN 55318 |
| County | Carver County |
| State | Minnesota |
| Phone | (952) 448‑9303 |
| CMS Certification Number | 245604 |
| Name in Medicare records | AUBURN MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Shakopee Friendship Manor2.7 mi · Shakopee, MN · 3 of 5 stars
- St Gertrudes Health & Rehabilitation Center4.9 mi · Shakopee, MN · 3 of 5 stars
- The Estates at Excelsior LLC7.9 mi · Excelsior, MN · 2 of 5 stars
- Flagstone9.2 mi · Eden Prairie, MN · 4 of 5 stars
- Hope Springs at Minnetonka10 mi · Minnetonka, MN · 1 of 5 stars
Nearest hospital emergency rooms
- St Francis Regional Medical Center4.8 mi · Shakopee, MN · Acute Care Hospital
- Ridgeview Medical Center10 mi · Waconia, MN · Acute Care Hospital
- M Health Fairview Southdale Hospital15 mi · Edina, MN · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13