Quick answers
- Does Valley Springs Behavioral Health Hospital have an emergency room?
- Medicare (CMS) data does not list emergency services at Valley Springs Behavioral Health Hospital. The closest hospitals that do: Holyoke Medical Center (0.3 mi), Baystate Medical Center (5.5 mi) and Mercy Medical Ctr (5.8 mi). In a medical emergency, call 911.
- Where is Valley Springs Behavioral Health Hospital?
- 45 Lower Westfield Road, Holyoke, MA 01040, in Hampden County, Massachusetts.
- What is the phone number of Valley Springs Behavioral Health Hospital?
- (413) 315-4100, as listed by Medicare (CMS).
- What is the Medicare star rating of Valley Springs Behavioral Health Hospital?
- CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.
Specialties and care areas[5][9][11][12][13][14][15]
- Psychiatry
- Substance use treatment
- Child and adolescent mental health
- Geriatric mental health
Conditions treated[4][8][9][10][11][15]
- Depression
- Anxiety
- PTSD
- Borderline personality disorder
- Bipolar disorder
- Psychosis
- Suicidal ideation
- Mood disorders
- Drug or alcohol addiction
- Co-occurring mental health and substance use disorders
Treatments[8][9][11][12][13][14]
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Medication management
- Group therapy
- Individual and family counseling
- Mindfulness training
- Medically monitored detox
- Holistic therapies (yoga, pet therapy, recreation therapy, psychodrama)
- Trauma-informed treatment
- Crisis stabilization
Procedures[7][11][12]
- Comprehensive psychiatric and physical evaluation
- Mental health assessment
Programs and centers[4][5][11][15]
- Emergency Mental Health Services
- Inpatient Mental Health Treatment
- Outpatient Mental Health Treatment
- Partial Hospitalization Program (PHP)
- Intensive Outpatient Program (IOP)
- Co-Occurring Disorder Treatment
- Inpatient Adolescent Program
- Senior Program
- Child & Adolescent Program (ages 5+)
Emergency care (hospital website)[7][15]
| Open 24/7 | Yes |
|---|
Visiting and practical information
| Visiting | Visits 3-7 p.m. daily, 45 minutes each; call the unit a day ahead; visitors 17 or older[6] |
|---|
Nearest emergency rooms
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Holyoke Medical Center0.3 mi · Holyoke, MA · Acute Care Hospital
- Baystate Medical Center5.5 mi · Springfield, MA · Acute Care Hospital
- Mercy Medical Ctr5.8 mi · Springfield, MA · Acute Care Hospital
- Baystate Noble Hospital8.4 mi · Westfield, MA · Acute Care Hospital
- The Cooley Dickinson Hospital Inc9.6 mi · Northampton, MA · Acute Care Hospital
Other hospitals nearby
- Miravista Behavioral Health Center1.9 mi · Holyoke, MA · Psychiatric Hospital
- Western Massachusetts Hospital6.8 mi · Westfield, MA · Long-Term Acute Care Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Massachusetts Veterans Home at Holyoke0.5 mi · Holyoke, MA · 4 of 5 stars
- Regalcare at Holyoke1.0 mi · Holyoke, MA · 2 of 5 stars
- Renaissance Manor on Cabot1.0 mi · Holyoke, MA · 5 of 5 stars
All nursing homes in the state →
Hospice providers
- Hospice Life Care1.3 mi · Holyoke, MA · 4 of 5 stars
- Harmony Hospice LLC3.9 mi · Chicopee, MA
- Baystate Hospice4.9 mi · West Springfield, MA · 3 of 5 stars
All hospice providers in the state →
Home health agencies
- Caretenders1.3 mi · Holyoke, MA
- Holyoke Visiting Nurse Assoc1.3 mi · Holyoke, MA
- Vcare Home Care LLC1.3 mi · Holyoke, MA
All home health agencies in the state →
Dialysis facilities
- Ara-Holyoke Dialysis LLC1.3 mi · Holyoke, MA · 2 of 5 stars
- Dialysis Center of Western Massachusetts3.9 mi · Chicopee, MA · 3 of 5 stars
- FMC Pioneer Valley Dialysis Center4.9 mi · West Springfield, MA · 3 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Cataract & Laser Center West LLC4.9 mi · West Springfield, MA
- Baystate New England Orthopedic Surgery Center5.3 mi · Springfield, MA
- Greater Springfield Surgery Center5.3 mi · Springfield, MA
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Holyoke Soldier Home0.5 mi · Holyoke, MA · Community health center
- Steiger Building1.5 mi · Holyoke, MA · Community health center
- Solutions Building1.5 mi · Holyoke, MA · Community health center
Clinics and urgent care
- Medexpress Urgent Care, PC - Massachusetts3.9 mi · Chicopee, MA · Urgent care center
- AFC Physicians of Massachusetts, PC4.9 mi · West Springfield, MA · Urgent care center
- Health-Md Urgent Care4.9 mi · West Springfield, MA · Urgent care center
Pharmacies
- Holyoke Health Center Inc.1.3 mi · Holyoke, MA · Community/retail pharmacy
- Holyoke Medical Center, Inc.1.3 mi · Holyoke, MA · Clinic pharmacy
- Proxsys RX - Ma LLC1.3 mi · Holyoke, MA · Clinic pharmacy
Assisted living nearby
Licensed homes from the official state licence list, by straight-line distance.
- Eagle Point Living14 mi · Suffield, CT
- Suffield by the River14 mi · Suffield, CT
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Valley Springs Behavioral Health Hospital reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
Not reported to Medicare. The latest Medicare release has no patient survey, infection, complication, readmission or emergency room results for this hospital. This is common for small, specialty and psychiatric hospitals.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
Every US hospital must publish its standard charges in a file that follows a federal (CMS) format. Below are 3 common services exactly as Valley Springs Behavioral Health Hospital lists them in its file. This is not a quote: what you pay depends on your insurance and plan, the doctors involved and the care you actually receive. Prices change: ask the hospital for an estimate before you schedule care (if you are uninsured or paying yourself, you have the right to a written “good faith estimate”). In a medical emergency, call 911.
What the prices mean
- Hospital charge
- The hospital’s list price (“gross charge”) before any discount or insurance. Few people pay this amount.
- Cash price
- The price the hospital offers if you pay yourself, without insurance (“discounted cash price”).
- Insurance rates
- The lowest and highest amounts the hospital has agreed with any insurance plan for the service (“de-identified minimum and maximum”), and some of the rates it lists by insurer and plan. Your share depends on your deductible, copay and coinsurance.
- Hospital and doctor fees
- A service can have a hospital (facility) fee and a separate doctor (professional) fee; the total for your care can include both, plus other services.
How to use hospital prices: estimates, financial assistance and your rights →
Physical therapy and mental health
| Service | Hospital charge | Cash price | Insurance rates (lowest – highest) |
|---|---|---|---|
| Psychotherapy, 30 minutes CPT 90832 · Inpatient or outpatient In the file: Iop cd indiv therapy | $321.06 | Not listed in the file | $476.59 – $500.42 |
Psychotherapy, 30 minutes: 10 of 13 insurance plan rates
| |||
| Psychotherapy, 30 minutes CPT 90832 · Inpatient or outpatient In the file: Psytx w pt 30 minutes | $321.06 | Not listed in the file | $476.59 – $500.42 |
Psychotherapy, 30 minutes: 10 of 13 insurance plan rates
| |||
| Psychotherapy, 45 minutes CPT 90834 · Inpatient or outpatient In the file: Php cd indiv therapy | $401.62 | Not listed in the file | $476.59 – $500.42 |
Psychotherapy, 45 minutes: 10 of 13 insurance plan rates
| |||
| Psychotherapy, 45 minutes CPT 90834 · Inpatient or outpatient In the file: Psytx w pt 45 minutes | $401.62 | Not listed in the file | $476.59 – $500.42 |
Psychotherapy, 45 minutes: 10 of 13 insurance plan rates
| |||
| Group psychotherapy CPT 90853 · Inpatient or outpatient In the file: Group psychotherapy | $321.06 | Not listed in the file | $476.59 – $500.42 |
Group psychotherapy: 10 of 13 insurance plan rates
| |||
| Group psychotherapy CPT 90853 · Inpatient or outpatient In the file: H4h iop cd 8984 | $321.06 | Not listed in the file | $476.59 – $500.42 |
Group psychotherapy: 10 of 13 insurance plan rates
| |||
Source: Valley Springs Behavioral Health Hospital’s standard charges file (valleyspringsbh.com, CSV, CMS template 3.0.0; it can be a very large file), last updated by the hospital on July 31, 2026; retrieved November 1, 2026. The hospital’s price transparency page →
Found through the hospital’s cms-hpt.txt file, as required by the federal hospital price transparency rule (CMS). We show a selection of common services; the file has every item and service.
Hospital information
| Hospital type | Psychiatric Hospital |
|---|---|
| Address | 45 Lower Westfield Road, Holyoke, MA 01040 |
| County | Hampden County |
| State | Massachusetts |
| Phone | (413) 315‑4100 |
| Emergency services | Not listed |
| Ownership | Proprietary |
| Medicare overall rating | Not rated by CMS |
| CMS Certification Number | 224047 |
| Name in Medicare records | VALLEY SPRINGS BEHAVIORAL HEALTH HOSPITAL |
| Profile level | Medicare data + hospital website |
| Official website | valleyspringsbh.com |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-10-30.
- Valley Springs Behavioral Health Hospital — valleyspringsbh.com
- Programs — valleyspringsbh.com
- Visiting Hours — valleyspringsbh.com
- Emergency Mental Health Services | Western Massachusetts — valleyspringsbh.com
- Outpatient Mental Health Treatment | Western Massachusetts — valleyspringsbh.com
- Partial Hospitalization Programs (PHP) | Western Massachusetts — valleyspringsbh.com
- Intensive Outpatient Programs (IOP) | Western Massachusetts — valleyspringsbh.com
- Children's & Teen Mental Health Programs | Western Massachusetts — valleyspringsbh.com
- Inpatient Mental Health Treatment | Western Massachusetts — valleyspringsbh.com
- Senior Mental Health Treatment | Western Massachusetts — valleyspringsbh.com
- About Valley Springs Behavioral Health Hospital — valleyspringsbh.com
- Valley Springs — valleyspringsbh.com