Quick answers
- What is Human Support Services?
- Human Support Services is a treatment facility in Waterloo, Illinois, listed in SAMHSA’s FindTreatment.gov directory for substance use and mental health.
- Does Human Support Services accept Medicaid?
- Its SAMHSA listing names Medicaid among the payments it accepts. Ask whether it takes your Medicaid plan.
- Does Human Support Services accept Medicare?
- Its SAMHSA listing names Medicare among the payments it accepts.
- Is treatment at Human Support Services free or low cost?
- It lists a sliding fee scale: the fee depends on income and other factors. It lists payment assistance; ask the facility for details.
- Does Human Support Services offer services in Spanish?
- Spanish is not among the language services in its SAMHSA listing. Call to ask about interpreters.
- Where is Human Support Services?
- 988 North Illinois Route 3, P.O. Box 146, Waterloo, IL 62298, in Monroe County, Illinois.
- What is the phone number of Human Support Services?
- (618) 939-4444, as listed by SAMHSA. Call to confirm services and hours.
Type of care and setting
| Type of care | Substance use treatment; Treatment for co-occurring disorders plus serious mental illness (SMI) in adults; Mental health treatment |
|---|
| Service setting | Outpatient; Intensive outpatient treatment; Regular outpatient treatment; Residential/24-hour residential |
|---|
| Facility type | Multi-setting mental health facility (e.g., non-hospital residential plus either outpatient and/or partial hospitalization/day treatment) |
|---|
| Exclusive services | Specially designed program for DUI/DWI clients |
|---|
| Emergency mental health services | Crisis intervention team; Psychiatric emergency mobile/off-site services; Psychiatric emergency walk-in services |
|---|
Who it serves
| Age groups accepted | Children/Adolescents; Young Adults; Seniors; Adults |
|---|
| Sex accepted | Female; Male |
|---|
| Special programs or groups | Criminal justice (other than DUI/DWI)/Forensic clients |
|---|
| Language services | Sign language services for the deaf and hard of hearing |
|---|
Payment and insurance
| Payment, insurance or funding accepted | Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants; County or local government funds; Community Mental Health Block Grants; Other State funds; State corrections or juvenile justice funds; State mental health agency (or equivalent) funds; State welfare or child and family services funds |
|---|
| Payment assistance available | Payment assistance (check with facility for details); Sliding fee scale (fee is based on income and other factors) |
|---|
Treatment and services
| Type of opioid treatment | Lofexidine or Clonidine detoxification; Does not treat opioid use disorders |
|---|
| Alcohol use disorder treatment | Does not treat alcohol use disorder |
|---|
| Treatment approaches | Anger management; Brief intervention; Cognitive behavioral therapy; Contingency management/motivational incentives; Motivational interviewing; Relapse prevention; Substance use disorder counseling; Telemedicine/telehealth therapy; Trauma-related counseling; Cognitive remediation therapy; Couples/family therapy; Dialectical behavior therapy; Eye Movement Desensitization and Reprocessing therapy; Group therapy; Integrated Mental and Substance Use Disorder treatment; Individual psychotherapy |
|---|
| Medicines (pharmacotherapies) | Clonidine; Medication for mental disorders; Chlorpromazine; Droperidol; Fluphenazine; Haloperidol; Loxapine; Perphenazine; Prochlorperazine; Thiothixene; Trifluoperazine; Aripiprazole; Asenapine; Brexpiprazole; Cariprazine; Clozapine; IIoperidone; Lurasidone; Olanzapine; Olanzapine/Fluoxetine combination; Paliperidone; Quetiapine; Risperidone; Ziprasidone; Antipsychotics used in treatment of SMI |
|---|
| Assessment and pre-treatment | Comprehensive mental health assessment; Comprehensive substance use assessment; Interim services for clients; Outreach to persons in the community; Screening for tobacco use; Screening for substance use; Screening for mental disorders |
|---|
| Testing | Drug or alcohol urine screening |
|---|
| Education and counseling services | HIV or AIDS education, counseling, or support; Health education services other than HIV/AIDS or hepatitis; Substance use disorder education; Smoking/vaping/tobacco cessation counseling; Individual counseling; Group counseling; Family counseling; Marital/couples counseling; Vocational training or educational support (for example, high school coursework, GED preparation, etc.) |
|---|
| Ancillary services | Case management service; Mental health services; Social skills development; Transportation assistance; Suicide prevention services; Court-ordered outpatient treatment; Family psychoeducation; Illness management and recovery; Psychosocial rehabilitation services; Supported employment; Supported housing; Vocational rehabilitation services |
|---|
| Recovery support services | Housing services; Assistance with obtaining social services; Mentoring/peer support; Employment counseling or training |
|---|
| Transitional services | Aftercare/continuing care; Discharge Planning; Naloxone and overdose education; Outcome follow-up after discharge |
|---|
About the facility
| License, certification or accreditation | State substance use treatment agency; State mental health department; State department of health; Council on Accreditation (COA) |
|---|
| Facility operation | Private non-profit organization |
|---|
| Smoking policy | Smoking permitted in designated area |
|---|
| Vaping policy | Vaping permitted in designated area |
|---|
As listed by the facility in SAMHSA’s FindTreatment.gov directory. Ask the facility to confirm before you start. Sources
What to ask when you call
- Are you taking new clients, and how soon can I start?
- Do you accept my insurance or my Medicaid or Medicare plan? What will I pay?
- How does your sliding fee or payment help work, and what papers should I bring?
- Which programs do you offer here (outpatient, intensive outpatient, residential, detox), and how long do they last?
- Do you offer medicines for alcohol or opioid use disorder, or do you work with someone who prescribes them?
- Is the program licensed or accredited, and by whom?
- Do you have staff who speak my language, or interpreters?
- Can family members take part?
A general checklist, not medical advice. For advice about your health, talk to a doctor or other health professional.
Other treatment centers nearby
By straight-line distance (not driving distance). Not a ranking.
Nearest emergency rooms
Hospitals that list emergency services in Medicare data, by straight-line distance.
Contact details from the listing