Quick answers
- What is Community Services Institute?
- Community Services Institute is a treatment facility in Springfield, Massachusetts, listed in SAMHSA’s FindTreatment.gov directory for mental health.
- Does Community Services Institute accept Medicaid?
- Its SAMHSA listing names Medicaid among the payments it accepts. Ask whether it takes your Medicaid plan.
- Does Community Services Institute accept Medicare?
- Its SAMHSA listing names Medicare among the payments it accepts.
- Is treatment at Community Services Institute free or low cost?
- It lists a sliding fee scale: the fee depends on income and other factors.
- Does Community Services Institute offer services in Spanish?
- Yes. Its SAMHSA listing includes Spanish among its language services.
- Where is Community Services Institute?
- 1695 Main Street, Suite 400, Springfield, MA 01103, in Hampden County, Massachusetts.
- What is the phone number of Community Services Institute?
- (413) 739-5572 ext. 209, as listed by SAMHSA. Call to confirm services and hours.
Type of care and setting
| Type of care | Mental health treatment |
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| Service setting | Outpatient |
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| Facility type | Outpatient mental health facility |
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Who it serves
| Age groups accepted | Children/Adolescents; Young Adults; Adults; Seniors |
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| Special programs or groups | Young adults; Seniors or older adults; Veterans; Active duty military; Members of military families; Criminal justice (other than DUI/DWI)/Forensic clients; Clients with co-occurring mental and substance use disorders; Clients with HIV or AIDS; Clients who have experienced trauma; Persons with post-traumatic stress disorder (PTSD); Children/adolescents with serious emotional disturbance (SED); Persons 18 and older with serious mental illness (SMI) |
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| Language services | Spanish; Sign language services for the deaf and hard of hearing; Other languages (excluding Spanish) |
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| Other languages | Portuguese |
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Payment and insurance
| Payment, insurance or funding accepted | Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid |
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| Payment assistance available | Sliding fee scale (fee is based on income and other factors) |
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Treatment and services
| Treatment approaches | Activity therapy; Cognitive behavioral therapy; Couples/family therapy; Dialectical behavior therapy; Group therapy; Individual psychotherapy; Telemedicine/telehealth therapy; Abnormal involuntary movement scale |
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| Assessment and pre-treatment | Screening for tobacco use |
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| Education and counseling services | Smoking/vaping/tobacco cessation counseling |
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| Ancillary services | Court-ordered outpatient treatment; Family psychoeducation; Suicide prevention services |
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About the facility
| Facility operation | Private for-profit organization |
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| Smoking policy | Smoking not permitted |
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| Vaping policy | Vaping not permitted |
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As listed by the facility in SAMHSA’s FindTreatment.gov directory. Ask the facility to confirm before you start. Sources
What to ask when you call
- Are you taking new clients, and how soon can I start?
- Do you accept my insurance or my Medicaid or Medicare plan? What will I pay?
- How does your sliding fee or payment help work, and what papers should I bring?
- Which programs do you offer here (outpatient, intensive outpatient, residential, detox), and how long do they last?
- Do you offer medicines for alcohol or opioid use disorder, or do you work with someone who prescribes them?
- Is the program licensed or accredited, and by whom?
- Do you have staff who speak my language, or interpreters?
- Can family members take part?
A general checklist, not medical advice. For advice about your health, talk to a doctor or other health professional.
Other treatment centers nearby
By straight-line distance (not driving distance). Not a ranking.
Nearest emergency rooms
Hospitals that list emergency services in Medicare data, by straight-line distance.
Contact details from the listing