Quick answers
- What is BestLife?
- BestLife is a treatment facility in Springfield, Massachusetts, listed in SAMHSA’s FindTreatment.gov directory for substance use and mental health.
- Does BestLife accept Medicaid?
- Its SAMHSA listing names Medicaid among the payments it accepts. Ask whether it takes your Medicaid plan.
- Does BestLife accept Medicare?
- Its SAMHSA listing names Medicare among the payments it accepts.
- Is treatment at BestLife free or low cost?
- It lists a sliding fee scale: the fee depends on income and other factors.
- Does BestLife offer services in Spanish?
- Yes. Its SAMHSA listing includes Spanish among its language services.
- Where is BestLife?
- 1 Federal Street, Springfield, MA 01105, in Hampden County, Massachusetts.
- What is the phone number of BestLife?
- (413) 233-5323, as listed by SAMHSA. Call to confirm services and hours.
Type of care and setting
| Type of care | Substance use treatment; Treatment for co-occurring disorders plus serious mental illness (SMI) in adults; Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children; Mental health treatment |
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| Service setting | Outpatient; Outpatient day treatment or partial hospitalization; Outpatient methadone/buprenorphine or naltrexone treatment; Regular outpatient treatment |
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| Facility type | Outpatient mental health facility |
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| Exclusive services | Specially designed program for DUI/DWI clients |
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| Emergency mental health services | Psychiatric emergency onsite services |
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Who it serves
| Age groups accepted | Children/Adolescents; Young Adults; Adults; Seniors |
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| Sex accepted | Female; Male |
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| Special programs or groups | Criminal justice (other than DUI/DWI)/Forensic clients |
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| Language services | Spanish; Sign language services for the deaf and hard of hearing; Other languages (excluding Spanish) |
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| Other languages | Portuguese |
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Payment and insurance
| Payment, insurance or funding accepted | Federal, or any government funding for substance use treatment programs; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants |
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| Payment assistance available | Sliding fee scale (fee is based on income and other factors) |
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Treatment and services
| Type of opioid treatment | Buprenorphine maintenance; Prescribes buprenorphine; Lofexidine or Clonidine detoxification |
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| Opioid medications used in treatment | Buprenorphine used in Treatment; Naltrexone used in Treatment |
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| Alcohol use disorder treatment | Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere |
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| External source of medicines for alcohol use disorder | In-network prescribing entity; No formal relationship with prescribing entity |
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| Treatment approaches | Anger management; Cognitive behavioral therapy; Motivational interviewing; Relapse prevention; Substance use disorder counseling; Trauma-related counseling; Telemedicine/telehealth therapy; Couples/family therapy; Dialectical behavior therapy; Group therapy; Integrated Mental and Substance Use Disorder treatment; Individual psychotherapy |
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| Medicines (pharmacotherapies) | Buprenorphine with naloxone; Naltrexone (oral); Clonidine; Medication for mental disorders; Chlorpromazine; Fluphenazine; Haloperidol; Perphenazine; Aripiprazole; Asenapine; Brexpiprazole; Cariprazine; Clozapine; Lurasidone; Olanzapine; Paliperidone; Quetiapine; Risperidone; Ziprasidone; Antipsychotics used in treatment of SMI |
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| Assessment and pre-treatment | Comprehensive mental health assessment; Comprehensive substance use assessment; Screening for tobacco use; Screening for substance use; Screening for mental disorders |
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| Testing | TB screening |
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| Education and counseling services | Substance use disorder education; Smoking/vaping/tobacco cessation counseling; Individual counseling; Group counseling; Family counseling; Marital/couples counseling |
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| Ancillary services | Case management service; Mental health services; Court-ordered outpatient treatment |
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| Recovery support services | Recovery coach |
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| Transitional services | Aftercare/continuing care; Discharge Planning; Naloxone and overdose education; Outcome follow-up after discharge |
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| Other services | Treatment for other addiction disorder |
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About the facility
| License, certification or accreditation | State substance use treatment agency; State department of health; Commission on Accreditation of Rehabilitation Facilities (CARF) |
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| Facility operation | Private non-profit organization |
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| Smoking policy | Smoking permitted in designated area |
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| Vaping policy | Vaping permitted in designated area |
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As listed by the facility in SAMHSA’s FindTreatment.gov directory. Ask the facility to confirm before you start. Sources
What to ask when you call
- Are you taking new clients, and how soon can I start?
- Do you accept my insurance or my Medicaid or Medicare plan? What will I pay?
- How does your sliding fee or payment help work, and what papers should I bring?
- Which programs do you offer here (outpatient, intensive outpatient, residential, detox), and how long do they last?
- Do you offer medicines for alcohol or opioid use disorder, or do you work with someone who prescribes them?
- Is the program licensed or accredited, and by whom?
- Do you have staff who speak my language, or interpreters?
- Can family members take part?
A general checklist, not medical advice. For advice about your health, talk to a doctor or other health professional.
Other treatment centers nearby
By straight-line distance (not driving distance). Not a ranking.
Nearest emergency rooms
Hospitals that list emergency services in Medicare data, by straight-line distance.
Contact details from the listing