Quick answers
- Where is Willowcrest?
- Albert Einstein Med Ctr, Philadelphia, PA 19141, in Philadelphia County, Pennsylvania.
- What is the phone number of Willowcrest?
- (215) 456-8632, as listed by Medicare (CMS).
- What is the Medicare star rating of Willowcrest?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Willowcrest been fined?
- Medicare lists no fines for Willowcrest.
- What did inspectors find at Willowcrest?
- In its last three inspection cycles (February 8, 2024 to January 5, 2026), Medicare lists 9 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 8, 2024 to January 5, 2026), Willowcrest had 9 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 6.13 hours per resident per day; the Pennsylvania average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 5, 2026 — 6 health citations
Inspections in this cycle: January 5, 2026 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
Previous cycle: January 30, 2025 — 2 health citations
Inspections in this cycle: January 30, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: March 14, 2024 — 1 health citation
Inspections in this cycle: February 8, 2024 (complaint investigation); March 14, 2024 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
E0034 Level C
“Provide a means of sharing information on occupancy/needs.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Pennsylvania | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.76 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.79 | 0.90 | 0.86 |
| Nurse aide hours per resident per day | 2.58 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 6.13 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 5.49 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 1.17 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 27.0% | 44.6% | 45.3% |
| RN turnover (per year) | 29.4% | 39.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Albert Einstein Medical Center.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Jefferson Health Corporation | Direct owner | — | March 8, 1984 |
| Thomas Jefferson University | Indirect owner | 100% | October 4, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 44 |
| Average residents per day | 35.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Albert Einstein Medical Center |
| First approved by Medicare/Medicaid | 1981-09-21 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | Albert Einstein Med Ctr, Philadelphia, PA 19141 |
| County | Philadelphia County |
| State | Pennsylvania |
| Phone | (215) 456‑8632 |
| CMS Certification Number | 395515 |
| Name in Medicare records | WILLOWCREST |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Philadelphia Protestant Home0.5 mi · Philadelphia, PA · 5 of 5 stars
- Willow Terrace1.5 mi · Philadelphia, PA · 2 of 5 stars
- Maplewood Nursing and Rehab Center1.6 mi · Philadelphia, PA · 2 of 5 stars
- Laurel Square Healthcare and Rehabilitation Center1.6 mi · Philadelphia, PA · 3 of 5 stars
- Independence Rehab and Nursing1.7 mi · Philadelphia, PA · 2 of 5 stars
Nearest hospital emergency rooms
- Jefferson Einstein Philadelphia Hospital0.2 mi · Philadelphia, PA · Acute Care Hospital
- St Christopher's Hospital for Children2.1 mi · Philadelphia, PA · Children's Hospital
- Temple University Hospital2.1 mi · Philadelphia, PA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13