Quick answers
- Where is Willapa Harbor Care?
- 1100 Jackson Street, Raymond, WA 98577, in Pacific County, Washington.
- What is the phone number of Willapa Harbor Care?
- (360) 942-2424, as listed by Medicare (CMS).
- What is the Medicare star rating of Willapa Harbor Care?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Willapa Harbor Care been fined?
- Medicare lists no fines for Willapa Harbor Care.
- What did inspectors find at Willapa Harbor Care?
- In its last three inspection cycles (August 9, 2023 to August 21, 2025), Medicare lists 30 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 9, 2023 to August 21, 2025), Willapa Harbor Care had 30 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.02 hours per resident per day; the Washington average is 4.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 8, 2025 — 10 health citations
Inspections in this cycle: August 8, 2025 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0732 Level C
“Post nurse staffing information every day.”
Previous cycle: July 24, 2024 — 8 health citations
Inspections in this cycle: July 24, 2024 (standard health inspection); August 21, 2025 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0727 Level D
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
Earlier cycle: August 9, 2023 — 12 health citations
Inspections in this cycle: August 9, 2023 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0947 Level E
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0553 Level D
“Allow resident to participate in the development and implementation of his or her person-centered plan of care.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
E0025 Level F
“Create arrangements with other facilities to receive patients.”
E0032 Level F
“Provide primary/alternate means for communication.”
E0034 Level F
“Provide a means of sharing information on occupancy/needs.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0100 Level E
“Meet other general requirements.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Washington | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.70 | 0.99 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.69 | 0.74 | 0.86 |
| Nurse aide hours per resident per day | 2.62 | 2.68 | 2.35 |
| Total nurse staff hours per resident per day | 4.02 | 4.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.47 | 3.82 | 3.43 |
| RN hours per resident per day on the weekend | 0.55 | 0.71 | 0.48 |
| Nursing staff turnover (per year) | 48.9% | 43.9% | 45.3% |
| RN turnover (per year) | 75.0% | 43.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 6 nursing homes: Caldera Care.
Legal business name: Willapa Nursing & Rehab LLC.
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| Washington 3 Pack LLC | Direct owner | 100% | March 20, 2023 |
| Rop Care Ajh LLC | Indirect owner | — | March 20, 2023 |
| Rop Opco Holdings, LLC | Indirect owner | — | March 20, 2023 |
| Handler, Asher | Indirect owner | — | March 20, 2023 |
| Oscherowitz, Raphael | Indirect owner | — | March 20, 2023 |
| Wolmark, Chaim | Indirect owner | — | March 20, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 60 |
| Average residents per day | 42.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Caldera Care |
| Legal business name | Willapa Nursing & Rehab LLC |
| First approved by Medicare/Medicaid | 1989-09-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1100 Jackson Street, Raymond, WA 98577 |
| County | Pacific County |
| State | Washington |
| Phone | (360) 942‑2424 |
| CMS Certification Number | 505349 |
| Name in Medicare records | WILLAPA HARBOR CARE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Pacific Care and Rehabilitation21 mi · Hoquiam, WA · 5 of 5 stars
- Grays Harbor Health & Rehabilitation Center21 mi · Aberdeen, WA · 4 of 5 stars
- Montesano Health-Rehab Center23 mi · Montesano, WA · 4 of 5 stars
Nearest hospital emergency rooms
- Willapa Harbor Hospital3.1 mi · South Bend, WA · Critical Access Hospital
- Grays Harbor Community Hospital22 mi · Aberdeen, WA · Acute Care Hospital
- Summit Pacific Medical Center28 mi · Elma, WA · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13