Quick answers
- Where is White Oak Manor - Tryon?
- 70 Oak Street, Tryon, NC 28782, in Polk County, North Carolina.
- What is the phone number of White Oak Manor - Tryon?
- (828) 859-9161, as listed by Medicare (CMS).
- What is the Medicare star rating of White Oak Manor - Tryon?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has White Oak Manor - Tryon been fined?
- Medicare lists 1 fine totaling $16,153.
- What did inspectors find at White Oak Manor - Tryon?
- In its last three inspection cycles (March 17, 2023 to February 4, 2026), Medicare lists 11 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 17, 2023 to February 4, 2026), White Oak Manor - Tryon had 11 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $16,153 in total (1 fine, the latest on February 4, 2026). Nurse staffing is 3.99 hours per resident per day; the North Carolina average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 24, 2025 — 9 health citations
Inspections in this cycle: July 24, 2025 (standard health inspection); February 4, 2026 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0727 Level C
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0732 Level B
“Post nurse staffing information every day.”
Previous cycle: July 10, 2024 — 1 health citation
Inspections in this cycle: July 10, 2024 (standard health inspection); July 24, 2025 (complaint investigation).
Show 1 citation (levels A to F, no actual harm)
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
Earlier cycle: March 17, 2023 — 1 health citation
Inspections in this cycle: March 17, 2023 (standard health inspection); July 10, 2024 (complaint investigation).
Show 1 citation (levels A to F, no actual harm)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (4)
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Fines and payment denials
Total fines over about the last three years: $16,153 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 4, 2026 | Fine | $16,153 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | North Carolina | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.57 | 0.62 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.04 | 0.88 | 0.86 |
| Nurse aide hours per resident per day | 2.39 | 2.37 | 2.35 |
| Total nurse staff hours per resident per day | 3.99 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.33 | 3.40 | 3.43 |
| RN hours per resident per day on the weekend | 0.31 | 0.41 | 0.48 |
| Nursing staff turnover (per year) | 62.6% | 48.7% | 45.3% |
| RN turnover (per year) | 54.5% | 45.7% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 70 |
| Average residents per day | 60.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | Legal Business Name Not Available |
| First approved by Medicare/Medicaid | 1974-12-19 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 70 Oak Street, Tryon, NC 28782 |
| County | Polk County |
| State | North Carolina |
| Phone | (828) 859‑9161 |
| CMS Certification Number | 345127 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Willowbrooke Court SC Center at Tryon Estates2.7 mi · Columbus, NC · 5 of 5 stars
- Autumn Care of Saluda6.6 mi · Saluda, NC · 2 of 5 stars
- Hendersonville Health and Rehabilitation12 mi · Flat Rock, NC · 5 of 5 stars
- Golden Age Operations13 mi · Inman, SC · 4 of 5 stars
- Inman Healthcare14 mi · Inman, SC · 2 of 5 stars
Nearest hospital emergency rooms
- Advent Health Polk2.5 mi · Columbus, NC · Critical Access Hospital
- Pardee Hospital Henderson County15 mi · Hendersonville, NC · Acute Care Hospital
- Rutherford Regional Medical Center19 mi · Rutherfordton, NC · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13