Quick answers
- Where is White Oak Estates?
- 400 Webber Road, Spartanburg, SC 29302, in Spartanburg County, South Carolina.
- What is the phone number of White Oak Estates?
- (864) 579-7004, as listed by Medicare (CMS).
- What is the Medicare star rating of White Oak Estates?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has White Oak Estates been fined?
- Medicare lists 1 fine totaling $8,827.
- What did inspectors find at White Oak Estates?
- In its last three inspection cycles (March 15, 2023 to March 5, 2026), Medicare lists 12 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 15, 2023 to March 5, 2026), White Oak Estates had 12 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $8,827 in total (1 fine, the latest on April 26, 2024). Nurse staffing is 3.60 hours per resident per day; the South Carolina average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 5, 2026 — 2 health citations
Inspections in this cycle: March 5, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Previous cycle: January 9, 2025 — 2 health citations
Inspections in this cycle: January 9, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Earlier cycle: March 15, 2023 — 8 health citations
Inspections in this cycle: March 15, 2023 (standard health inspection); April 26, 2024 (complaint investigation).
F0602 Level J
“Protect each resident from the wrongful use of the resident's belongings or money.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 7 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0909 Level D
“Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0324 Level D
“Provide properly protected cooking facilities.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
E0004 Level D
“Develop and maintain an Emergency Preparedness Program (EP).”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0226 Level F
“Have horizontal exits used in accordance with safety requirements.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
Fines and payment denials
Total fines over about the last three years: $8,827 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| April 26, 2024 | Fine | $8,827 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | South Carolina | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.42 | 0.62 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.06 | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 2.12 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 3.60 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.25 | 3.35 | 3.43 |
| RN hours per resident per day on the weekend | 0.23 | 0.40 | 0.48 |
| Nursing staff turnover (per year) | 54.2% | 46.0% | 45.3% |
| RN turnover (per year) | 71.4% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 72 nursing homes: National Healthcare Corporation.
Legal business name: NHC Estates LLC.
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| Blackrock Inc | Indirect owner | NOT APPLICABLE | August 1, 2024 |
| Dimensional Fund Advisors LP | Indirect owner | NOT APPLICABLE | August 1, 2024 |
| Morgan Stanley | Indirect owner | NOT APPLICABLE | August 1, 2024 |
| National Health Corporation | Indirect owner | NOT APPLICABLE | August 1, 2024 |
| The Vanguard Group | Indirect owner | NOT APPLICABLE | August 1, 2024 |
| Healthpro Heritage LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 24, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 88 |
| Average residents per day | 79.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | National Healthcare Corporation |
| Legal business name | NHC Estates LLC |
| First approved by Medicare/Medicaid | 1989-09-27 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 400 Webber Road, Spartanburg, SC 29302 |
| County | Spartanburg County |
| State | South Carolina |
| Phone | (864) 579‑7004 |
| CMS Certification Number | 425290 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Summit Hills Skilled Nursing Facility1.5 mi · Spartanburg, SC · 4 of 5 stars
- Spartanburg Hospital for Restorative Care SNF3.7 mi · Spartanburg, SC · 5 of 5 stars
- Magnolia Manor - Spartanburg3.7 mi · Spartanburg, SC · 3 of 5 stars
- White Oak Manor - Spartanburg3.8 mi · Spartanburg, SC · 4 of 5 stars
- White Oak at North Grove Inc4.1 mi · Spartanburg, SC · 2 of 5 stars
Nearest hospital emergency rooms
- Spartanburg Medical Center3.7 mi · Spartanburg, SC · Acute Care Hospital
- Cherokee Medical Center16 mi · Gaffney, SC · Acute Care Hospital
- Pelham Medical Center21 mi · Greer, SC · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13