Quick answers
- Where is Westview Nursing Home?
- 301 West Dunlop Street, Center, MO 63436, in Ralls County, Missouri.
- What is the phone number of Westview Nursing Home?
- (573) 267-3920, as listed by Medicare (CMS).
- What is the Medicare star rating of Westview Nursing Home?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Westview Nursing Home been fined?
- Medicare lists 1 fine totaling $27,742.
- What did inspectors find at Westview Nursing Home?
- In its last three inspection cycles (December 17, 2019 to July 17, 2025), Medicare lists 49 health citations; the most serious was level H. 6 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 17, 2019 to July 17, 2025), Westview Nursing Home had 49 health citations; the most serious was level H (actual harm to residents). 6 of them were level G or higher (actual harm or immediate jeopardy). It was fined $27,742 in total (1 fine, the latest on May 21, 2025). Nurse staffing is 2.01 hours per resident per day; the Missouri average is 3.40 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 21, 2025 — 12 health citations
Inspections in this cycle: May 21, 2025 (standard health inspection).
F0557 Level H
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
actual harm to residents; pattern (some residents) · Resident Rights Deficiencies
F0658 Level G
“Ensure services provided by the nursing facility meet professional standards of quality.”
actual harm to residents; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
Show 10 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0678 Level E
“Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
Previous cycle: August 28, 2023 — 19 health citations
Inspections in this cycle: August 28, 2023 (standard health inspection); March 10, 2025 (complaint investigation); July 17, 2025 (complaint investigation).
F0557 Level H
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
actual harm to residents; pattern (some residents) · Resident Rights Deficiencies
F0658 Level G
“Ensure services provided by the nursing facility meet professional standards of quality.”
actual harm to residents; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
Show 17 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0567 Level E
“Honor the resident's right to manage his or her financial affairs.”
F0568 Level E
“Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.”
F0569 Level E
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0728 Level D
“Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.”
F0577 Level C
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
Earlier cycle: December 17, 2019 — 18 health citations
Inspections in this cycle: December 17, 2019 (standard health inspection); March 26, 2024 (complaint investigation).
F0742 Level G
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 16 less serious citations (levels A to F)
F0803 Level F
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0920 Level E
“Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0732 Level C
“Post nurse staffing information every day.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (28)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
E0037 Level E
“Establish staff and initial training requirements.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0919 Level E
“Meet requirements for the use of electrical equipment.”
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0100 Level D
“Meet other general requirements.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0100 Level D
“Meet other general requirements.”
E0018 Level F
“Establish procedures for tracking staff and patients during an emergency.”
E0029 Level F
“Develop a communication plan.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
Fines and payment denials
Total fines over about the last three years: $27,742 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| May 21, 2025 | Fine | $27,742 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Missouri | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.22 | 0.46 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.59 | 0.68 | 0.86 |
| Nurse aide hours per resident per day | 1.20 | 2.26 | 2.35 |
| Total nurse staff hours per resident per day | 2.01 | 3.40 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 1.42 | 2.96 | 3.43 |
| RN hours per resident per day on the weekend | 0.06 | 0.32 | 0.48 |
| Administrators who left in the last year | 1.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 35 nursing homes: Reliant Care Management.
Legal business name: Mma Healthcare of Center, Inc..
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Richard J. Destefane Revocable Living Trust | Direct owner | 100% | March 1, 2018 |
| Reliant Care Management Company LLC | Management company (operational or managerial control) | NOT APPLICABLE | October 1, 2010 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 60 |
| Average residents per day | 58.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Reliant Care Management |
| Legal business name | Mma Healthcare of Center, Inc. |
| First approved by Medicare/Medicaid | 1990-04-06 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 301 West Dunlop Street, Center, MO 63436 |
| County | Ralls County |
| State | Missouri |
| Phone | (573) 267‑3920 |
| CMS Certification Number | 265423 |
| Name in Medicare records | WESTVIEW NURSING HOME |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Baptist Homes, Tri-County14 mi · Vandalia, MO · 1 of 5 stars
- Monroe City Manor Care Center15 mi · Monroe City, MO · 5 of 5 stars
- Beloved Health and Rehabilitation Center16 mi · Hannibal, MO · 1 of 5 stars
- Beth Haven Nursing Home16 mi · Hannibal, MO · 1 of 5 stars
- Luther Manor Retirement & Nursing Center17 mi · Hannibal, MO · 1 of 5 stars
Nearest hospital emergency rooms
- Hannibal Regional Hospital13 mi · Hannibal, MO · Acute Care Hospital
- Pike County Memorial Hospital25 mi · Louisiana, MO · Critical Access Hospital
- Blessing Hospital30 mi · Quincy, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13