Quick answers
- Where is Washington Center?
- 14766 Washington Avenue, San Leandro, CA 94578, in Alameda County, California.
- What is the phone number of Washington Center?
- (510) 352-2211, as listed by Medicare (CMS).
- What is the Medicare star rating of Washington Center?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Washington Center been fined?
- Medicare lists no fines for Washington Center.
- What did inspectors find at Washington Center?
- In its last three inspection cycles (February 28, 2019 to June 23, 2026), Medicare lists 14 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 28, 2019 to June 23, 2026), Washington Center had 14 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.71 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 7, 2024 — 4 health citations
Inspections in this cycle: November 7, 2024 (standard health inspection); June 23, 2026 (complaint investigation).
Show 4 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: October 15, 2021 — 1 health citation
Inspections in this cycle: October 15, 2021 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0842 Level B
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Earlier cycle: February 28, 2019 — 9 health citations
Inspections in this cycle: February 28, 2019 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0623 Level B
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0865 Level B
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0867 Level B
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0868 Level B
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
E0034 Level D
“Provide a means of sharing information on occupancy/needs.”
K0161 Level D
“Use approved construction type or materials.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.47 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.81 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.44 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.71 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.52 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.38 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 24.7% | 36.6% | 45.3% |
| RN turnover (per year) | 40.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: 14766 Washington Avenue Operations LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| GHC Holdings II LLC | Direct owner | 100% | December 1, 2012 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations I LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations II LLC | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| Sun Healthcare Group Inc | Indirect owner | — | February 2, 2015 |
| Sunbridge Healthcare LLC | Indirect owner | — | April 1, 2013 |
| Whitman, Arnold | Indirect owner | — | February 2, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 90 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | 14766 Washington Avenue Operations LLC |
| First approved by Medicare/Medicaid | 1974-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 14766 Washington Avenue, San Leandro, CA 94578 |
| County | Alameda County |
| State | California |
| Phone | (510) 352‑2211 |
| CMS Certification Number | 056121 |
| Name in Medicare records | WASHINGTON CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- All Saint's Maubert1.2 mi · San Leandro, CA · 1 of 5 stars
- All Saint's Subacute & Transitional Care1.2 mi · San Leandro, CA · 3 of 5 stars
- Alameda County Medical Center D/P SNF1.2 mi · San Leandro, CA · 5 of 5 stars
- San Leandro Healthcare Center1.8 mi · San Leandro, CA · 4 of 5 stars
- Bancroft Healthcare Center1.9 mi · San Leandro, CA · 4 of 5 stars
Nearest hospital emergency rooms
- Kaiser Foundation Hospital - San Leandro1.6 mi · San Leandro, CA · Acute Care Hospital
- Eden Medical Center2.9 mi · Castro Valley, CA · Acute Care Hospital
- St Rose Hospital5.2 mi · Hayward, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13