Quick answers
- Where is Washington Care Center?
- 2821 South Walden Street, Seattle, WA 98144, in King County, Washington.
- What is the phone number of Washington Care Center?
- (206) 725-2800, as listed by Medicare (CMS).
- What is the Medicare star rating of Washington Care Center?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Washington Care Center been fined?
- Medicare lists 3 fines totaling $52,007.
- What did inspectors find at Washington Care Center?
- In its last three inspection cycles (June 14, 2023 to December 16, 2025), Medicare lists 59 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 14, 2023 to December 16, 2025), Washington Care Center had 59 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $52,007 in total (3 fines, the latest on September 18, 2025). Nurse staffing is 3.67 hours per resident per day; the Washington average is 4.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 16, 2025 — 12 health citations
Inspections in this cycle: December 16, 2025 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0847 Level E
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
Previous cycle: August 21, 2024 — 19 health citations
Inspections in this cycle: August 21, 2024 (standard health inspection); November 12, 2024 (complaint investigation); August 7, 2025 (complaint investigation); September 18, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 17 less serious citations (levels A to F)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0623 Level E
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0644 Level E
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0645 Level E
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: June 14, 2023 — 28 health citations
Inspections in this cycle: June 14, 2023 (standard health inspection); November 1, 2023 (complaint investigation); May 30, 2024 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 27 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0569 Level E
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0688 Level E
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0806 Level E
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0909 Level D
“Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (65)
E0009 Level F
“Include a process for Emergency Preparedness collaboration.”
E0033 Level F
“Establish methods for sharing information.”
E0036 Level F
“Establish emergency prep training and testing.”
K0100 Level F
“Meet other general requirements.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
E0009 Level F
“Include a process for Emergency Preparedness collaboration.”
E0013 Level F
“Develop Emergency Preparedness policies and procedures.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0020 Level F
“Establish policies and procedures including evacuation.”
E0030 Level F
“List the names and contact information of those in the facility.”
E0031 Level F
“Provide emergency officials' contact information.”
E0033 Level F
“Establish methods for sharing information.”
E0034 Level F
“Provide a means of sharing information on occupancy/needs.”
K0271 Level F
“Have exits that are accessible at all times.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0926 Level F
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0009 Level F
“Include a process for Emergency Preparedness collaboration.”
E0020 Level F
“Establish policies and procedures including evacuation.”
E0030 Level F
“List the names and contact information of those in the facility.”
E0032 Level F
“Provide primary/alternate means for communication.”
25 more fire safety citations are not listed here.
Fines and payment denials
Total fines over about the last three years: $52,007 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 18, 2025 | Fine | $12,438 |
| August 7, 2025 | Fine | $10,358 |
| May 30, 2024 | Fine | $29,211 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Washington | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.81 | 0.99 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.68 | 0.74 | 0.86 |
| Nurse aide hours per resident per day | 2.17 | 2.68 | 2.35 |
| Total nurse staff hours per resident per day | 3.67 | 4.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.28 | 3.82 | 3.43 |
| RN hours per resident per day on the weekend | 0.72 | 0.71 | 0.48 |
| Nursing staff turnover (per year) | 32.3% | 43.9% | 45.3% |
| RN turnover (per year) | 28.1% | 43.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: WCC Operator LLC.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| WCC Operator Holdings LLC | Direct owner | 100% | April 1, 2020 |
| CH Heartwood Washington Holdings LLC | Indirect owner | — | April 1, 2020 |
| Heartwood Washington Care Operations Holdings LLC | Indirect owner | — | April 1, 2020 |
| Couve Healthcare Consulting LLC | Management company (operational or managerial control) | NOT APPLICABLE | August 31, 2023 |
| Veritas Health Solutions LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 4, 2025 |
| WCC Evergreen Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2020 |
| WCC Operator LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 165 |
| Average residents per day | 127.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | WCC Operator LLC |
| First approved by Medicare/Medicaid | 1978-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2821 South Walden Street, Seattle, WA 98144 |
| County | King County |
| State | Washington |
| Phone | (206) 725‑2800 |
| CMS Certification Number | 505017 |
| Name in Medicare records | WASHINGTON CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Kin on Health Care Center1.6 mi · Seattle, WA · 4 of 5 stars
- Transitional Care of Seattle1.6 mi · Seattle, WA · 4 of 5 stars
- Seattle Medical Post Acute Care2.4 mi · Seattle, WA · 2 of 5 stars
- The Terraces at Skyline2.7 mi · Seattle, WA · 2 of 5 stars
- Caroline Kline Galland Home2.9 mi · Seattle, WA · 3 of 5 stars
Nearest hospital emergency rooms
- Seattle VA Medical Center (VA Puget Sound Healthcare System)0.9 mi · Seattle, WA · Federal/VA Acute Care Hospital
- Swedish Medical Center / Cherry Hill2.4 mi · Seattle, WA · Acute Care Hospital
- Harborview Medical Center2.5 mi · Seattle, WA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13