Quick answers
- Where is Walter Reed Post Acute?
- 7602 Meredith Drive, Gloucester, VA 23061, in Gloucester County, Virginia.
- What is the phone number of Walter Reed Post Acute?
- (804) 693-6503, as listed by Medicare (CMS).
- What is the Medicare star rating of Walter Reed Post Acute?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Walter Reed Post Acute been fined?
- Medicare lists no fines for Walter Reed Post Acute.
- What did inspectors find at Walter Reed Post Acute?
- In its last three inspection cycles (August 23, 2018 to August 22, 2024), Medicare lists 18 health citations; the most serious was level H. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 23, 2018 to August 22, 2024), Walter Reed Post Acute had 18 health citations; the most serious was level H (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 2.99 hours per resident per day; the Virginia average is 3.88 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 22, 2024 — 2 health citations
Inspections in this cycle: August 22, 2024 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Previous cycle: May 21, 2021 — 4 health citations
Inspections in this cycle: May 21, 2021 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Earlier cycle: August 23, 2018 — 12 health citations
Inspections in this cycle: August 23, 2018 (standard health inspection).
F0698 Level H
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
actual harm to residents; pattern (some residents) · Quality of Life and Care Deficiencies
Show 11 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0835 Level D
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (4)
E0023 Level F
“Establish policies and procedures for medical documentation.”
E0031 Level F
“Provide emergency officials' contact information.”
E0032 Level F
“Provide primary/alternate means for communication.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Virginia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.36 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.93 | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 1.70 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 2.99 | 3.88 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.54 | 3.35 | 3.43 |
| RN hours per resident per day on the weekend | 0.09 | 0.48 | 0.48 |
| Nursing staff turnover (per year) | 62.7% | 47.5% | 45.3% |
| RN turnover (per year) | 66.7% | 46.5% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 90 nursing homes: Marquis Health Services.
Legal business name: Walter Reed Operator LLC.
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| Walter Reed Holdco LLC | Direct owner | 100% | September 10, 2025 |
| Kahanow, Aviva | Indirect owner | NOT APPLICABLE | September 10, 2025 |
| Rokeach, Fraide | Indirect owner | NOT APPLICABLE | September 10, 2025 |
| Healthcare Services Group Inc | Management company (operational or managerial control) | NOT APPLICABLE | September 10, 2025 |
| Marquis Limited LLC | Management company (operational or managerial control) | NOT APPLICABLE | September 10, 2025 |
| Virginia Health Rehabilitation Agency, LLC | Management company (operational or managerial control) | NOT APPLICABLE | September 10, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 181 |
| Average residents per day | 166.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Marquis Health Services |
| Legal business name | Walter Reed Operator LLC |
| First approved by Medicare/Medicaid | 1993-05-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 7602 Meredith Drive, Gloucester, VA 23061 |
| County | Gloucester County |
| State | Virginia |
| Phone | (804) 693‑6503 |
| CMS Certification Number | 495276 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Riverside Lifelong Health & Rehabilitation Sanders1.0 mi · Gloucester, VA · 5 of 5 stars
- Riverside Lifelong Health and Rehabilitation - M12 mi · Mathews, VA · 5 of 5 stars
- Riverside Lifelong Health & Rehabilitation Saluda13 mi · Saluda, VA · 2 of 5 stars
- Dockside Health & Rehab Center13 mi · Locust Hill, VA · 4 of 5 stars
- Windsormeade of Williamsburg14 mi · Williamsburg, VA · 5 of 5 stars
Nearest hospital emergency rooms
- Riverside Walter Reed Hospital0.1 mi · Gloucester, VA · Acute Care Hospital
- Riverside Doctors' Hospital of Williamsburg15 mi · Williamsburg, VA · Acute Care Hospital
- Sentara Williamsburg Regional Medical Center15 mi · Williamsburg, VA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13