Quick answers
- Where is Villa del Rio?
- 7002 Gage Avenue, Bell Gardens, CA 90201, in Los Angeles County, California.
- What is the phone number of Villa del Rio?
- (562) 927-6586, as listed by Medicare (CMS).
- What is the Medicare star rating of Villa del Rio?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Villa del Rio been fined?
- Medicare lists 3 fines totaling $124,775 and 1 payment denial.
- What did inspectors find at Villa del Rio?
- In its last three inspection cycles (April 4, 2024 to August 7, 2026), Medicare lists 110 health citations; the most serious was level J. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 4, 2024 to August 7, 2026), Villa del Rio had 110 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $124,775 in total (3 fines, the latest on June 28, 2025) and had 1 Medicare payment denial. Nurse staffing is 3.87 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 16, 2026 — 37 health citations
Inspections in this cycle: November 18, 2025 (complaint investigation); February 11, 2026 (complaint investigation); February 27, 2026 (complaint investigation); May 27, 2026 (complaint investigation); June 26, 2026 (complaint investigation); July 13, 2026 (complaint investigation); July 16, 2026 (complaint investigation); July 16, 2026 (standard health inspection); August 7, 2026 (complaint investigation).
Show 37 citations (levels A to F, no actual harm)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0726 Level F
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0728 Level F
“Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.”
F0730 Level F
“Observe each nurse aide's job performance and give regular training.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0887 Level E
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0551 Level D
“Give the resident's representative the ability to exercise the resident's rights.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0847 Level D
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0838 Level D
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0914 Level D
“Provide bedrooms that don't allow residents to see each other when privacy is needed.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
Previous cycle: April 24, 2025 — 38 health citations
Inspections in this cycle: December 11, 2024 (complaint investigation); January 11, 2025 (complaint investigation); January 16, 2025 (complaint investigation); April 24, 2025 (complaint investigation); April 24, 2025 (standard health inspection); May 28, 2025 (complaint investigation); June 28, 2025 (complaint investigation); August 26, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 37 less serious citations (levels A to F)
F0813 Level F
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0605 Level E
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0688 Level E
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0825 Level E
“Provide or get specialized rehabilitative services as required for a resident.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0744 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0551 Level D
“Give the resident's representative the ability to exercise the resident's rights.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
Earlier cycle: April 22, 2024 — 35 health citations
Inspections in this cycle: April 4, 2024 (complaint investigation); April 22, 2024 (complaint investigation); April 22, 2024 (standard health inspection); May 29, 2024 (complaint investigation); June 20, 2024 (complaint investigation); September 5, 2024 (complaint investigation); September 18, 2024 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0688 Level G
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 13 less serious citations (levels A to F)
F0867 Level F
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0881 Level F
“Implement a program that monitors antibiotic use.”
F0943 Level F
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level E
“Respond appropriately to all alleged violations.”
F0638 Level E
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
20 more citations of lower seriousness are not listed here. See all of them on Medicare Care Compare.
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0753 Level D
“Have restrictions on the use of highly flammable decorations.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0926 Level D
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
E0032 Level C
“Provide primary/alternate means for communication.”
E0039 Level C
“Conduct testing and exercise requirements.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0912 Level D
“Have power receptacles that are properly grounded.”
Fines and payment denials
Total fines over about the last three years: $124,775 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 28, 2025 | Fine | $45,078 |
| September 5, 2024 | Fine | $12,048 |
| April 4, 2024 | Fine | $67,649 |
| April 4, 2024 | Payment denial | from May 17, 2024, 27 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.24 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.95 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.68 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.87 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.48 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.17 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 48.6% | 36.6% | 45.3% |
| RN turnover (per year) | 41.7% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 12 |
| Average residents per day | 159.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | Legal Business Name Not Available |
| First approved by Medicare/Medicaid | 2002-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 7002 Gage Avenue, Bell Gardens, CA 90201 |
| County | Los Angeles County |
| State | California |
| Phone | (562) 927‑6586 |
| CMS Certification Number | 555781 |
| Name in Medicare records | VILLA DEL RIO |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Villa del Rio Gardens1.1 mi · Bell Gardens, CA · 2 of 5 stars
- Briarcrest Nursing Center1.4 mi · Bell Gardens, CA · 2 of 5 stars
- Bell Convalescent Hospital1.7 mi · Bell, CA · 1 of 5 stars
- Riviera Healthcare Center2.4 mi · Pico Rivera, CA · 1 of 5 stars
- Maywood Skilled Nursing & Wellness Centre2.4 mi · Maywood, CA · 1 of 5 stars
Nearest hospital emergency rooms
- PIH Health Downey Hospital2.9 mi · Downey, CA · Acute Care Hospital
- Los Angeles Community Hospital3.8 mi · Los Angeles, CA · Acute Care Hospital
- East Los Angeles Doctors Hospital4.0 mi · Los Angeles, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13