Quick answers
- Where is View Ridge Care Center?
- 5129 Hilltop Road, Everett, WA 98203, in Snohomish County, Washington.
- What is the phone number of View Ridge Care Center?
- (425) 258-4474, as listed by Medicare (CMS).
- What is the Medicare star rating of View Ridge Care Center?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has View Ridge Care Center been fined?
- Medicare lists no fines for View Ridge Care Center.
- What did inspectors find at View Ridge Care Center?
- In its last three inspection cycles (May 11, 2023 to August 4, 2026), Medicare lists 31 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 11, 2023 to August 4, 2026), View Ridge Care Center had 31 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.76 hours per resident per day; the Washington average is 4.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 24, 2025 — 16 health citations
Inspections in this cycle: November 24, 2025 (standard health inspection); August 4, 2026 (complaint investigation).
Show 16 citations (levels A to F, no actual harm)
F0847 Level F
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0572 Level E
“Give residents a notice of rights, rules, services and charges.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0730 Level E
“Observe each nurse aide's job performance and give regular training.”
F0947 Level E
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0551 Level D
“Give the resident's representative the ability to exercise the resident's rights.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: August 30, 2024 — 11 health citations
Inspections in this cycle: August 30, 2024 (standard health inspection).
Show 11 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0811 Level D
“Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: May 11, 2023 — 4 health citations
Inspections in this cycle: May 11, 2023 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0018 Level F
“Establish procedures for tracking staff and patients during an emergency.”
E0030 Level F
“List the names and contact information of those in the facility.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0013 Level F
“Develop Emergency Preparedness policies and procedures.”
E0029 Level F
“Develop a communication plan.”
E0036 Level F
“Establish emergency prep training and testing.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0926 Level F
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
E0006 Level E
“Conduct risk assessment and an All-Hazards approach.”
E0018 Level E
“Establish procedures for tracking staff and patients during an emergency.”
E0024 Level E
“Establish policies and procedures for volunteers.”
E0031 Level E
“Provide emergency officials' contact information.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0100 Level D
“Meet other general requirements.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Washington | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.96 | 0.99 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.97 | 0.74 | 0.86 |
| Nurse aide hours per resident per day | 2.83 | 2.68 | 2.35 |
| Total nurse staff hours per resident per day | 4.76 | 4.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.21 | 3.82 | 3.43 |
| RN hours per resident per day on the weekend | 0.80 | 0.71 | 0.48 |
| Nursing staff turnover (per year) | 38.0% | 43.9% | 45.3% |
| RN turnover (per year) | 55.6% | 43.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 27 nursing homes: Regency Pacific Management.
Legal business name: View Ridge Care Center LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Clay, James | Direct owner | NOT APPLICABLE | February 1, 2017 |
| Leebron Clay, Andrea | Direct owner | NOT APPLICABLE | February 1, 2017 |
| Nightingale Healthcare LLC. | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 70 |
| Average residents per day | 49.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Regency Pacific Management |
| Legal business name | View Ridge Care Center LLC |
| First approved by Medicare/Medicaid | 1989-12-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 5129 Hilltop Road, Everett, WA 98203 |
| County | Snohomish County |
| State | Washington |
| Phone | (425) 258‑4474 |
| CMS Certification Number | 505362 |
| Name in Medicare records | VIEW RIDGE CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Madison Post Acute1.7 mi · Everett, WA · 2 of 5 stars
- Everett Transitional Care Services1.9 mi · Everett, WA · 4 of 5 stars
- Bethany at Pacific3.0 mi · Everett, WA · 4 of 5 stars
- Everett Center4.0 mi · Everett, WA · 4 of 5 stars
- Bethany at Silver Lake4.4 mi · Everett, WA · 5 of 5 stars
Nearest hospital emergency rooms
- Providence Regional Medical Center Everett3.6 mi · Everett, WA · Acute Care Hospital
- Swedish Edmonds Hospital11 mi · Edmonds, WA · Acute Care Hospital
- Evergreenhealth Monroe13 mi · Monroe, WA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13