Quick answers
- Where is Veteran Village?
- 1200 E National Cemetery Road, Florence, SC 29506, in Florence County, South Carolina.
- What is the phone number of Veteran Village?
- (843) 432-4600, as listed by Medicare (CMS).
- What is the Medicare star rating of Veteran Village?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Veteran Village been fined?
- Medicare lists 4 fines totaling $17,602.
- What did inspectors find at Veteran Village?
- In its last three inspection cycles (February 11, 2023 to February 12, 2026), Medicare lists 6 health citations; the most serious was level G. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 11, 2023 to February 12, 2026), Veteran Village had 6 health citations; the most serious was level G (actual harm to residents). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $17,602 in total (4 fines, the latest on October 11, 2024). Nurse staffing is 5.88 hours per resident per day; the South Carolina average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 12, 2026 — no health citations
Inspections in this cycle: February 12, 2026 (standard health inspection).
Previous cycle: October 11, 2024 — 6 health citations
Inspections in this cycle: October 11, 2024 (complaint investigation); October 11, 2024 (standard health inspection).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0773 Level G
“Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.”
actual harm to residents; isolated (a few residents) · Administration Deficiencies
Show 4 less serious citations (levels A to F)
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
Earlier cycle: February 11, 2023 — no health citations
Inspections in this cycle: February 11, 2023 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fines and payment denials
Total fines over about the last three years: $17,602 (4 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 11, 2024 | Fine | $4,256 |
| October 11, 2024 | Fine | $4,256 |
| October 23, 2023 | Fine | $4,545 |
| October 17, 2023 | Fine | $4,545 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | South Carolina | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.81 | 0.62 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.71 | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 3.35 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 5.88 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 5.23 | 3.35 | 3.43 |
| RN hours per resident per day on the weekend | 0.39 | 0.40 | 0.48 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: State of South Carolina Comptroller General.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| State of South Carolina Comptroller General | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 52 |
| Average residents per day | 50.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – state |
| Legal business name | State of South Carolina Comptroller General |
| First approved by Medicare/Medicaid | 2023-02-11 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1200 E National Cemetery Road, Florence, SC 29506 |
| County | Florence County |
| State | South Carolina |
| Phone | (843) 432‑4600 |
| CMS Certification Number | 425419 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Southland Health Care Center1.0 mi · Florence, SC · 4 of 5 stars
- Heritage Post Acute1.5 mi · Florence, SC · 2 of 5 stars
- Faith Healthcare Center2.0 mi · Florence, SC · 3 of 5 stars
- Honorage Nursing Center3.5 mi · Florence, SC · 5 of 5 stars
- Carlyle Senior Care of Florence4.8 mi · Florence, SC · 1 of 5 stars
Nearest hospital emergency rooms
- McLeod Regional Medical Center-Pee Dee1.1 mi · Florence, SC · Acute Care Hospital
- MUSC Health Florence Medical Center1.8 mi · Florence, SC · Acute Care Hospital
- Carolina Pines Regional Medical Center23 mi · Hartsville, SC · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13