Quick answers
- Where is Vernon Manor?
- 310 Fairlane Dr., Viroqua, WI 54665, in Vernon County, Wisconsin.
- What is the phone number of Vernon Manor?
- (608) 637-5400, as listed by Medicare (CMS).
- What is the Medicare star rating of Vernon Manor?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Vernon Manor been fined?
- Medicare lists no fines for Vernon Manor.
- What did inspectors find at Vernon Manor?
- In its last three inspection cycles (August 28, 2023 to August 12, 2026), Medicare lists 20 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 28, 2023 to August 12, 2026), Vernon Manor had 20 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.38 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 27, 2026 — 9 health citations
Inspections in this cycle: February 27, 2026 (standard health inspection); August 12, 2026 (complaint investigation).
Show 9 citations (levels A to F, no actual harm)
F0887 Level F
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: November 19, 2024 — 4 health citations
Inspections in this cycle: November 19, 2024 (complaint investigation); November 19, 2024 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Earlier cycle: August 28, 2023 — 7 health citations
Inspections in this cycle: August 28, 2023 (standard health inspection); July 31, 2024 (complaint investigation).
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
Show 6 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0912 Level E
“Have power receptacles that are properly grounded.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0927 Level D
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0362 Level D
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0927 Level D
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.89 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.65 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 2.84 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 4.38 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.80 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.52 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 45.1% | 46.7% | 45.3% |
| RN turnover (per year) | 27.3% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: County of Vernon.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| County of Vernon | Direct owner | 100% | February 29, 2008 |
| County of Vernon | Management company (operational or managerial control) | NOT APPLICABLE | December 26, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 80 |
| Average residents per day | 48.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – county |
| Legal business name | County of Vernon |
| First approved by Medicare/Medicaid | 1995-04-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 310 Fairlane Dr., Viroqua, WI 54665 |
| County | Vernon County |
| State | Wisconsin |
| Phone | (608) 637‑5400 |
| CMS Certification Number | 525562 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Norseland Nursing Home6.3 mi · Westby, WI · 3 of 5 stars
- Soldiers Grove Health Services14 mi · Soldiers Grove, WI · 2 of 5 stars
- Hillview Health Care Center21 mi · La Crosse, WI · 5 of 5 stars
- Bethany St Joseph Care Center21 mi · La Crosse, WI · 2 of 5 stars
- Benedictine Manor of LaCrosse22 mi · La Crosse, WI · 1 of 5 stars
Nearest hospital emergency rooms
- Vernon Memorial Hospital1.6 mi · Viroqua, WI · Critical Access Hospital
- Gundersen Lutheran Medical Center23 mi · La Crosse, WI · Acute Care Hospital
- Mayo Clinic Health System-Franciscan Medical Center Inc24 mi · La Crosse, WI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13