Quick answers
- Where is Twin Willows Nursing Center?
- 1600 North Broadway, Salem, IL 62881, in Marion County, Illinois.
- What is the phone number of Twin Willows Nursing Center?
- (618) 548-0542, as listed by Medicare (CMS).
- What is the Medicare star rating of Twin Willows Nursing Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Twin Willows Nursing Center been fined?
- Medicare lists no fines for Twin Willows Nursing Center.
- What did inspectors find at Twin Willows Nursing Center?
- In its last three inspection cycles (January 5, 2024 to April 3, 2026), Medicare lists 27 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 5, 2024 to April 3, 2026), Twin Willows Nursing Center had 27 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.03 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 3, 2026 — 12 health citations
Inspections in this cycle: April 3, 2026 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0921 Level F
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0805 Level E
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
Previous cycle: January 16, 2025 — 12 health citations
Inspections in this cycle: January 16, 2025 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level F
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0744 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
F0732 Level C
“Post nurse staffing information every day.”
Earlier cycle: January 5, 2024 — 3 health citations
Inspections in this cycle: January 5, 2024 (standard health inspection); July 8, 2024 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (20)
E0015 Level F
“Address subsistence needs for staff and patients.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
E0037 Level F
“Establish staff and initial training requirements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.61 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.81 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.60 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.03 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.62 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.42 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 38.7% | 43.7% | 45.3% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Twin Willows Nursing Center Inc.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Woodruff, Helen | Direct owner | 95% | February 14, 1976 |
| Woodruff, Jeffrey | Direct owner | 5% | November 8, 1972 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 72 |
| Average residents per day | 22.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | Twin Willows Nursing Center Inc |
| First approved by Medicare/Medicaid | 2004-10-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1600 North Broadway, Salem, IL 62881 |
| County | Marion County |
| State | Illinois |
| Phone | (618) 548‑0542 |
| CMS Certification Number | 146070 |
| Name in Medicare records | TWIN WILLOWS NURSING CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Doctors Nursing & Rehab Center0.9 mi · Salem, IL · 1 of 5 stars
- Odin Health and Rehab Center6.0 mi · Odin, IL · 1 of 5 stars
- Centralia Manor13 mi · Centralia, IL · 1 of 5 stars
- Fireside House of Centralia13 mi · Centralia, IL · 1 of 5 stars
- Axiom Healthcare of Mount Vernon22 mi · Mount Vernon, IL · 1 of 5 stars
Nearest hospital emergency rooms
- Salem Township Hospital0.2 mi · Salem, IL · Critical Access Hospital
- SSM Health St Mary's Hospital -Centralia12 mi · Centralia, IL · Acute Care Hospital
- Deaconess Illinois Crossroads23 mi · Mount Vernon, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13