Quick answers
- Where is Twin Towers?
- 5343 Hamilton Avenue, Cincinnati, OH 45224, in Hamilton County, Ohio.
- What is the phone number of Twin Towers?
- (513) 853-2000, as listed by Medicare (CMS).
- What is the Medicare star rating of Twin Towers?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Twin Towers been fined?
- Medicare lists no fines for Twin Towers.
- What did inspectors find at Twin Towers?
- In its last three inspection cycles (November 3, 2022 to February 26, 2026), Medicare lists 12 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 3, 2022 to February 26, 2026), Twin Towers had 12 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 5.04 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 26, 2026 — 3 health citations
Inspections in this cycle: February 26, 2026 (standard health inspection).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 2 less serious citations (levels A to F)
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
Previous cycle: August 30, 2024 — 7 health citations
Inspections in this cycle: August 30, 2024 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Earlier cycle: November 3, 2022 — 2 health citations
Inspections in this cycle: November 3, 2022 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (7)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.20 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.23 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.61 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 5.04 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.53 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.92 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 52.6% | 49.0% | 45.3% |
| RN turnover (per year) | 36.8% | 44.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 75 |
| Average residents per day | 62.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| First approved by Medicare/Medicaid | 1995-07-11 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 5343 Hamilton Avenue, Cincinnati, OH 45224 |
| County | Hamilton County |
| State | Ohio |
| Phone | (513) 853‑2000 |
| CMS Certification Number | 366023 |
| Name in Medicare records | TWIN TOWERS |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Ohio Living Llanfair0.7 mi · Cincinnati, OH · 5 of 5 stars
- Mt Airy Gardens Rehabilitation and Nursing Center1.6 mi · Cincinnati, OH · 2 of 5 stars
- Lakeridge Villa Health Care Center2.3 mi · Cincinnati, OH · 2 of 5 stars
- Clovernook Health Care and Rehabilitation Center2.4 mi · Cincinnati, OH · 2 of 5 stars
- Scarlet Oaks Nursing and Rehabilitation Center2.4 mi · Cincinnati, OH · 3 of 5 stars
Nearest hospital emergency rooms
- Cincinnati VA Medical Center3.0 mi · Cincinnati, OH · Federal/VA Acute Care Hospital
- Mercy Health - West Hospital3.2 mi · Cincinnati, OH · Acute Care Hospital
- Good Samaritan Hospital3.4 mi · Cincinnati, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13