Quick answers
- Where is TLC Care Center?
- 1500 W Warm Springs Rd, Henderson, NV 89014, in Clark County, Nevada.
- What is the phone number of TLC Care Center?
- (702) 547-6700, as listed by Medicare (CMS).
- What is the Medicare star rating of TLC Care Center?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has TLC Care Center been fined?
- Medicare lists 2 fines totaling $20,719.
- What did inspectors find at TLC Care Center?
- In its last three inspection cycles (November 18, 2022 to June 5, 2026), Medicare lists 66 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 18, 2022 to June 5, 2026), TLC Care Center had 66 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $20,719 in total (2 fines, the latest on March 28, 2025). Nurse staffing is 3.69 hours per resident per day; the Nevada average is 4.33 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 28, 2025 — 28 health citations
Inspections in this cycle: March 28, 2025 (standard health inspection); December 31, 2025 (complaint investigation); March 4, 2026 (complaint investigation); March 6, 2026 (complaint investigation); March 20, 2026 (complaint investigation); June 5, 2026 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 27 less serious citations (levels A to F)
F0865 Level E
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0868 Level E
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0837 Level D
“Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0565 Level D
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0800 Level D
“Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: February 9, 2024 — 23 health citations
Inspections in this cycle: February 9, 2024 (standard health inspection); December 6, 2024 (complaint investigation); March 28, 2025 (complaint investigation); April 24, 2025 (complaint investigation).
Show 23 citations (levels A to F, no actual harm)
F0882 Level F
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0635 Level D
“Provide doctor's orders for the resident's immediate care at the time the resident was admitted.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
Earlier cycle: November 18, 2022 — 15 health citations
Inspections in this cycle: November 18, 2022 (standard health inspection); November 1, 2023 (complaint investigation); February 9, 2024 (complaint investigation).
Show 15 citations (levels A to F, no actual harm)
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0773 Level D
“Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (45)
K0511 Level J
“Have properly installed electrical wiring and gas equipment.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0004 Level E
“Develop and maintain an Emergency Preparedness Program (EP).”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
E0037 Level D
“Establish staff and initial training requirements.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0344 Level D
“Have an alternate power supply for its alarm system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level D
“Ensure that testing and maintenance of electrical equipment is performed.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0908 Level F
“Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
E0015 Level E
“Address subsistence needs for staff and patients.”
E0029 Level E
“Develop a communication plan.”
E0036 Level E
“Establish emergency prep training and testing.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0711 Level E
“Provide a written emergency evacuation plan.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0751 Level E
“Have restrictions on the use of flammable curtains.”
E0009 Level D
“Include a process for Emergency Preparedness collaboration.”
E0041 Level D
“Implement emergency and standby power systems.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0015 Level F
“Address subsistence needs for staff and patients.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
E0026 Level E
“Establish roles under a Waiver declared by secretary.”
E0039 Level E
“Conduct testing and exercise requirements.”
E0041 Level E
“Implement emergency and standby power systems.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
5 more fire safety citations are not listed here.
Fines and payment denials
Total fines over about the last three years: $20,719 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| March 28, 2025 | Fine | $10,358 |
| March 28, 2025 | Fine | $10,361 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Nevada | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.65 | 1.13 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.90 | 0.84 | 0.86 |
| Nurse aide hours per resident per day | 2.13 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 3.69 | 4.33 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.39 | 3.80 | 3.43 |
| RN hours per resident per day on the weekend | 0.47 | 0.89 | 0.48 |
| Nursing staff turnover (per year) | 38.4% | 43.0% | 45.3% |
| RN turnover (per year) | 37.1% | 39.3% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: TLC SNF Operations LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Lion 26 Holdings LLC | Direct owner | 49% | September 7, 2023 |
| Sabrina 1818 Holdings LLC | Direct owner | 49% | September 7, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 255 |
| Average residents per day | 241.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | TLC SNF Operations LLC |
| First approved by Medicare/Medicaid | 1999-07-27 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1500 W Warm Springs Rd, Henderson, NV 89014 |
| County | Clark County |
| State | Nevada |
| Phone | (702) 547‑6700 |
| CMS Certification Number | 295071 |
| Name in Medicare records | TLC CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Oasis Nursing & Rehab of Green Valley3.2 mi · Henderson, NV · 3 of 5 stars
- Advanced Health Care of Paradise3.5 mi · Las Vegas, NV · 5 of 5 stars
- Green Valley Health and Wellness Suites4.2 mi · Henderson, NV · 3 of 5 stars
- Henderson Health and Rehabilitation5.0 mi · Henderson, NV · 3 of 5 stars
- Coronado Ridge Skilled Nursing & Rehabilitation Ce5.2 mi · Henderson, NV · 5 of 5 stars
Nearest hospital emergency rooms
- Henderson Hospital1.5 mi · Henderson, NV · Acute Care Hospital
- Saint Rose Dominican Hospitals - Rose de Lima3.9 mi · Henderson, NV · Acute Care Hospital
- Saint Rose Dominican Hospitals - Siena Campus4.9 mi · Henderson, NV · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13