Quick answers
- Where is Thomas Rest Haven?
- 217 Main Street, Coon Rapids, IA 50058, in Carroll County, Iowa.
- What is the phone number of Thomas Rest Haven?
- (712) 999-2253, as listed by Medicare (CMS).
- What is the Medicare star rating of Thomas Rest Haven?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Thomas Rest Haven been fined?
- Medicare lists 1 fine totaling $11,190.
- What did inspectors find at Thomas Rest Haven?
- In its last three inspection cycles (July 27, 2023 to January 15, 2026), Medicare lists 18 health citations; the most serious was level G. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 27, 2023 to January 15, 2026), Thomas Rest Haven had 18 health citations; the most serious was level G (actual harm to residents). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $11,190 in total (1 fine, the latest on January 15, 2026). Nurse staffing is 4.32 hours per resident per day; the Iowa average is 3.86 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 18, 2025 — 7 health citations
Inspections in this cycle: September 18, 2025 (standard health inspection); January 15, 2026 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: October 17, 2024 — 7 health citations
Inspections in this cycle: October 17, 2024 (complaint investigation); October 17, 2024 (standard health inspection); April 9, 2025 (complaint investigation); September 18, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0640 Level B
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
Earlier cycle: July 27, 2023 — 4 health citations
Inspections in this cycle: July 27, 2023 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (19)
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0009 Level F
“Include a process for Emergency Preparedness collaboration.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0024 Level F
“Establish policies and procedures for volunteers.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0033 Level F
“Establish methods for sharing information.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
Fines and payment denials
Total fines over about the last three years: $11,190 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 15, 2026 | Fine | $11,190 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Iowa | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.63 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.79 | 0.56 | 0.86 |
| Nurse aide hours per resident per day | 2.90 | 2.56 | 2.35 |
| Total nurse staff hours per resident per day | 4.32 | 3.86 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.78 | 3.38 | 3.43 |
| RN hours per resident per day on the weekend | 0.41 | 0.51 | 0.48 |
| Nursing staff turnover (per year) | 81.4% | 44.1% | 45.3% |
| RN turnover (per year) | 60.0% | 42.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Hocking, Michael | Indirect owner | — | November 26, 2012 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 57 |
| Average residents per day | 35.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – city/county |
| First approved by Medicare/Medicaid | 1997-10-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 217 Main Street, Coon Rapids, IA 50058 |
| County | Carroll County |
| State | Iowa |
| Phone | (712) 999‑2253 |
| CMS Certification Number | 165358 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Regency Park Nursing & Rehab Center of Carroll16 mi · Carroll, IA · 5 of 5 stars
- St Anthony Senior Services16 mi · Carroll, IA · 1 of 5 stars
- The New Homestead Care Center16 mi · Guthrie Center, IA · 3 of 5 stars
- Friendship Home Association17 mi · Audubon, IA · 2 of 5 stars
- Accura Healthcare of Carroll18 mi · Carroll, IA · 1 of 5 stars
Nearest hospital emergency rooms
- Guthrie County Hospital16 mi · Guthrie Center, IA · Critical Access Hospital
- St Anthony Regional Hospital & Nursing Home16 mi · Carroll, IA · Critical Access Hospital
- Audubon County Memorial Hospital17 mi · Audubon, IA · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13