Quick answers
- Where is The Windsor Place?
- 81 Windsor Boulevard, Columbus, MS 39702, in Lowndes County, Mississippi.
- What is the phone number of The Windsor Place?
- (662) 241-5518, as listed by Medicare (CMS).
- What is the Medicare star rating of The Windsor Place?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has The Windsor Place been fined?
- Medicare lists 2 fines totaling $10,839.
- What did inspectors find at The Windsor Place?
- In its last three inspection cycles (October 28, 2021 to October 9, 2024), Medicare lists 26 health citations; the most serious was level H. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 28, 2021 to October 9, 2024), The Windsor Place had 26 health citations; the most serious was level H (actual harm to residents). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $10,839 in total (2 fines, the latest on October 9, 2024). Nurse staffing is 4.22 hours per resident per day; the Mississippi average is 4.20 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: October 9, 2024 — 11 health citations
Inspections in this cycle: October 9, 2024 (standard health inspection).
F0655 Level G
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
actual harm to residents; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 9 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: July 27, 2023 — 8 health citations
Inspections in this cycle: July 27, 2023 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0565 Level D
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0725 Level D
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: October 28, 2021 — 7 health citations
Inspections in this cycle: October 28, 2021 (standard health inspection); May 16, 2024 (complaint investigation).
F0657 Level H
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
actual harm to residents; pattern (some residents) · Resident Assessment and Care Planning Deficiencies
F0689 Level H
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; pattern (some residents) · Quality of Life and Care Deficiencies
Show 5 less serious citations (levels A to F)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0868 Level D
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
Fines and payment denials
Total fines over about the last three years: $10,839 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 9, 2024 | Fine | $5,419 |
| October 9, 2024 | Fine | $5,420 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Mississippi | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.68 | 0.63 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.01 | 1.11 | 0.86 |
| Nurse aide hours per resident per day | 2.53 | 2.46 | 2.35 |
| Total nurse staff hours per resident per day | 4.22 | 4.20 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.49 | 3.48 | 3.43 |
| RN hours per resident per day on the weekend | 0.35 | 0.37 | 0.48 |
| Nursing staff turnover (per year) | 42.1% | 44.4% | 45.3% |
| RN turnover (per year) | 16.7% | 36.6% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Windsor Place Nursing Center Inc.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| Windsor Place Nursing Center Inc | Direct owner | — | October 13, 2003 |
| Mascarenas, Sandra | Direct owner | 12% | October 13, 2003 |
| Phillips, Gregory | Direct owner | 12% | October 13, 2003 |
| Phillips, Helen | Direct owner | 12% | October 13, 2003 |
| Phillips, Kenneth | Direct owner | 12% | October 13, 2003 |
| Phillips, Oliver | Direct owner | 52% | October 13, 2003 |
| Windsor Place Nursing Center Inc | Management company (operational or managerial control) | NOT APPLICABLE | October 13, 2003 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 140 |
| Average residents per day | 126.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | Windsor Place Nursing Center Inc |
| First approved by Medicare/Medicaid | 1999-02-18 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 81 Windsor Boulevard, Columbus, MS 39702 |
| County | Lowndes County |
| State | Mississippi |
| Phone | (662) 241‑5518 |
| CMS Certification Number | 255257 |
| Name in Medicare records | THE WINDSOR PLACE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Aurora Health and Rehabilitation1.0 mi · Columbus, MS · 3 of 5 stars
- Trinity Healthcare Center1.4 mi · Columbus, MS · 5 of 5 stars
- Vineyard Court Nursing Center3.4 mi · Columbus, MS · 4 of 5 stars
- West Point Community Living Center17 mi · West Point, MS · 1 of 5 stars
- Dugan Memorial Home17 mi · West Point, MS · 5 of 5 stars
Nearest hospital emergency rooms
- Bmh-Golden Triangle3.6 mi · Columbus, MS · Acute Care Hospital
- Clay County Medical Corporation20 mi · West Point, MS · Acute Care Hospital
- Monroe Regional Hospital24 mi · Aberdeen, MS · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13