Quick answers
- Where is The Win Post-Acute?
- 410 North Winchester Boulevard, Santa Clara, CA 95050, in Santa Clara County, California.
- What is the phone number of The Win Post-Acute?
- (408) 248-3736, as listed by Medicare (CMS).
- What is the Medicare star rating of The Win Post-Acute?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has The Win Post-Acute been fined?
- Medicare lists no fines for The Win Post-Acute.
- What did inspectors find at The Win Post-Acute?
- In its last three inspection cycles (June 11, 2021 to March 24, 2026), Medicare lists 33 health citations; the most serious was level G. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 11, 2021 to March 24, 2026), The Win Post-Acute had 33 health citations; the most serious was level G (actual harm to residents). 2 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.96 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 9, 2025 — 11 health citations
Inspections in this cycle: May 9, 2025 (standard health inspection); March 24, 2026 (complaint investigation).
Show 11 citations (levels A to F, no actual harm)
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0730 Level E
“Observe each nurse aide's job performance and give regular training.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0757 Level E
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0867 Level E
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Previous cycle: February 8, 2024 — 4 health citations
Inspections in this cycle: February 8, 2024 (standard health inspection); May 9, 2025 (complaint investigation); July 28, 2025 (complaint investigation).
Show 4 citations (levels A to F, no actual harm)
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Earlier cycle: June 11, 2021 — 18 health citations
Inspections in this cycle: June 11, 2021 (standard health inspection); May 30, 2024 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0607 Level G
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 16 less serious citations (levels A to F)
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0801 Level E
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0814 Level D
“Dispose of garbage and refuse properly.”
F0912 Level D
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (25)
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0926 Level F
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0347 Level E
“Properly provide smoke detection systems in areas open to corridors.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0161 Level D
“Use approved construction type or materials.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.96 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.74 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.26 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.96 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.62 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.84 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 43.6% | 36.6% | 45.3% |
| RN turnover (per year) | 60.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 3.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 14 nursing homes: Spyglass Healthcare.
Legal business name: Imola Holdings LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Spyglass Healthcare LLC | Direct owner | 100% | August 1, 2025 |
| Mccormack, Ryan | Indirect owner | 40% | August 1, 2025 |
| O'shea, Brady | Indirect owner | 5% | August 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 133 |
| Average residents per day | 130.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Spyglass Healthcare |
| Legal business name | Imola Holdings LLC |
| First approved by Medicare/Medicaid | 1969-10-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 410 North Winchester Boulevard, Santa Clara, CA 95050 |
| County | Santa Clara County |
| State | California |
| Phone | (408) 248‑3736 |
| CMS Certification Number | 055645 |
| Name in Medicare records | THE WIN POST-ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- O'Connor Hospital D/P SNF0.7 mi · San Jose, CA · 5 of 5 stars
- Skyline Healthcare Center - San Jose0.7 mi · San Jose, CA · 1 of 5 stars
- Courtyard Care Center1.4 mi · San Jose, CA · 3 of 5 stars
- White Blossom Care Center2.0 mi · San Jose, CA · 2 of 5 stars
- A Grace Sub Acute & Skilled Care2.2 mi · San Jose, CA · 3 of 5 stars
Nearest hospital emergency rooms
- Santa Clara Valley Medical Center1.6 mi · San Jose, CA · Acute Care Hospital
- Kaiser Foundation Hospital-Santa Clara2.1 mi · Santa Clara, CA · Acute Care Hospital
- Kaiser Permanente Psychiatric Health Facility-Sant2.1 mi · Santa Clara, CA · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13