Quick answers
- Where is The Ridge Post Acute?
- 1355 Clayton Road, San Jose, CA 95127, in Santa Clara County, California.
- What is the phone number of The Ridge Post Acute?
- (408) 251-3070, as listed by Medicare (CMS).
- What is the Medicare star rating of The Ridge Post Acute?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has The Ridge Post Acute been fined?
- Medicare lists no fines for The Ridge Post Acute.
- What did inspectors find at The Ridge Post Acute?
- In its last three inspection cycles (April 21, 2023 to June 9, 2026), Medicare lists 41 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 21, 2023 to June 9, 2026), The Ridge Post Acute had 41 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.88 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 12, 2026 — 10 health citations
Inspections in this cycle: January 12, 2026 (complaint investigation); January 12, 2026 (standard health inspection); June 9, 2026 (complaint investigation).
Show 10 citations (levels A to F, no actual harm)
F0726 Level F
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0732 Level E
“Post nurse staffing information every day.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0638 Level D
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Previous cycle: October 25, 2024 — 8 health citations
Inspections in this cycle: October 25, 2024 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0908 Level D
“Keep all essential equipment working safely.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Earlier cycle: April 21, 2023 — 23 health citations
Inspections in this cycle: April 21, 2023 (standard health inspection); May 22, 2024 (complaint investigation).
Show 23 citations (levels A to F, no actual harm)
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0745 Level E
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0801 Level E
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0687 Level D
“Provide appropriate foot care.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0888 Level D
“Ensure staff are vaccinated for COVID-19”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (35)
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0161 Level E
“Use approved construction type or materials.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0347 Level E
“Properly provide smoke detection systems in areas open to corridors.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
E0037 Level D
“Establish staff and initial training requirements.”
E0041 Level D
“Implement emergency and standby power systems.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0926 Level D
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.26 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.10 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.52 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.88 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.71 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.23 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 40.4% | 36.6% | 45.3% |
| RN turnover (per year) | 60.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 32 nursing homes: Links Healthcare Group.
Legal business name: Fletcher Cove Holdings LLC.
Owners and managers Medicare lists (8)
| Name | Role | Share | Since |
|---|---|---|---|
| Morales, James | Direct owner | 24% | October 7, 2019 |
| Morales, Judith | Direct owner | 24% | October 7, 2019 |
| Clawson, Scott | Indirect owner | NOT APPLICABLE | October 7, 2019 |
| Earl, Steven | Indirect owner | NOT APPLICABLE | October 7, 2019 |
| Sanofsky, Jack | Indirect owner | NOT APPLICABLE | October 7, 2019 |
| Tilford, Toby | Indirect owner | NOT APPLICABLE | October 7, 2019 |
| Links Healthcare Group LLC | Management company (operational or managerial control) | NOT APPLICABLE | October 7, 2019 |
| Links Support Services, LLC | Management company (operational or managerial control) | NOT APPLICABLE | October 1, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 54 |
| Average residents per day | 46.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Links Healthcare Group |
| Legal business name | Fletcher Cove Holdings LLC |
| First approved by Medicare/Medicaid | 2002-09-05 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1355 Clayton Road, San Jose, CA 95127 |
| County | Santa Clara County |
| State | California |
| Phone | (408) 251‑3070 |
| CMS Certification Number | 555799 |
| Name in Medicare records | THE RIDGE POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Inspire Behavioral Health1.8 mi · San Jose, CA · 2 of 5 stars
- Vista Manor Nursing Center2.2 mi · San Jose, CA · 5 of 5 stars
- Canyon Springs Post-Acute2.2 mi · San Jose, CA · 4 of 5 stars
- Mission de la Casa2.8 mi · San Jose, CA · 2 of 5 stars
- San Jose Healthcare & Wellness Center4.0 mi · San Jose, CA · 4 of 5 stars
Nearest hospital emergency rooms
- Santa Clara Valley Medical Center7.3 mi · San Jose, CA · Acute Care Hospital
- Kaiser Foundation Hospital-San Jose8.1 mi · San Jose, CA · Acute Care Hospital
- Kaiser Foundation Hospital-Santa Clara9.6 mi · Santa Clara, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13