Quick answers
- Where is The Reserve at Spring Hill?
- 2000 Reserve Boulevard, Spring Hill, TN 37174, in Maury County, Tennessee.
- What is the phone number of The Reserve at Spring Hill?
- (931) 486-4200, as listed by Medicare (CMS).
- What is the Medicare star rating of The Reserve at Spring Hill?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has The Reserve at Spring Hill been fined?
- Medicare lists no fines for The Reserve at Spring Hill.
- What did inspectors find at The Reserve at Spring Hill?
- In its last three inspection cycles (March 4, 2020 to May 20, 2026), Medicare lists 7 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 4, 2020 to May 20, 2026), The Reserve at Spring Hill had 7 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 5.09 hours per resident per day; the Tennessee average is 3.82 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 20, 2026 — 6 health citations
Inspections in this cycle: May 20, 2026 (standard health inspection).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 5 less serious citations (levels A to F)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level E
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0569 Level D
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Previous cycle: June 9, 2021 — no health citations
Inspections in this cycle: June 9, 2021 (standard health inspection).
Earlier cycle: March 4, 2020 — 1 health citation
Inspections in this cycle: March 4, 2020 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (6)
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Tennessee | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.39 | 0.60 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.95 | 1.08 | 0.86 |
| Nurse aide hours per resident per day | 2.75 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 5.09 | 3.82 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.68 | 3.32 | 3.43 |
| RN hours per resident per day on the weekend | 0.35 | 0.39 | 0.48 |
| Nursing staff turnover (per year) | 42.0% | 48.6% | 45.3% |
| RN turnover (per year) | 42.9% | 43.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Emerald Spring Hill, Inc..
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Hoosier Care, Inc. | Direct owner | 100% | July 17, 2015 |
| HHSS Management, LLC | Management company (operational or managerial control) | NOT APPLICABLE | May 1, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 68 |
| Average residents per day | 52.9 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Legal business name | Emerald Spring Hill, Inc. |
| First approved by Medicare/Medicaid | 2018-06-07 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2000 Reserve Boulevard, Spring Hill, TN 37174 |
| County | Maury County |
| State | Tennessee |
| Phone | (931) 486‑4200 |
| CMS Certification Number | 445531 |
| Name in Medicare records | THE RESERVE AT SPRING HILL |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- NHC Healthcare, Franklin12 mi · Franklin, TN · 3 of 5 stars
- Life Care Center of Columbia12 mi · Columbia, TN · 4 of 5 stars
- Franklin Wellness and Rehabilitation Center12 mi · Franklin, TN · 2 of 5 stars
- Mulberry Health & Rehabilitation13 mi · Franklin, TN · 1 of 5 stars
- Magnolia Healthcare and Rehabilitation Center14 mi · Columbia, TN · 2 of 5 stars
Nearest hospital emergency rooms
- Maury Regional Hospital13 mi · Columbia, TN · Acute Care Hospital
- Rolling Hills Psychiatric Hospital13 mi · Franklin, TN · Psychiatric Hospital
- Williamson Medical Center13 mi · Franklin, TN · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13