Quick answers
- Where is The Orchards at Niles?
- 1333 Wells St, Niles, MI 49120, in Berrien County, Michigan.
- What is the phone number of The Orchards at Niles?
- (269) 684-1111, as listed by Medicare (CMS).
- What is the Medicare star rating of The Orchards at Niles?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has The Orchards at Niles been fined?
- Medicare lists no fines for The Orchards at Niles, but 1 payment denial.
- What did inspectors find at The Orchards at Niles?
- In its last three inspection cycles (July 19, 2023 to January 23, 2026), Medicare lists 69 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 19, 2023 to January 23, 2026), The Orchards at Niles had 69 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). It had 1 Medicare payment denial (the latest began September 13, 2024) and no fines. Nurse staffing is 3.76 hours per resident per day; the Michigan average is 4.03 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 27, 2025 — 6 health citations
Inspections in this cycle: August 27, 2025 (standard health inspection); January 23, 2026 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Previous cycle: September 13, 2024 — 28 health citations
Inspections in this cycle: September 13, 2024 (standard health inspection); November 14, 2024 (complaint investigation); July 15, 2025 (complaint investigation).
Show 28 citations (levels A to F, no actual harm)
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0882 Level F
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0943 Level F
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0801 Level E
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0949 Level E
“Provide behavior health training consistent with the requirements and as determined by a facility assessment.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0810 Level D
“Provide special eating equipment and utensils for residents who need them and appropriate assistance.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0559 Level D
“Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0744 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0730 Level C
“Observe each nurse aide's job performance and give regular training.”
Earlier cycle: July 19, 2023 — 35 health citations
Inspections in this cycle: July 19, 2023 (standard health inspection); February 21, 2024 (complaint investigation); March 7, 2024 (complaint investigation); June 26, 2024 (complaint investigation); September 13, 2024 (complaint investigation).
Show 35 citations (levels A to F, no actual harm)
F0921 Level F
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
E0009 Level F
“Include a process for Emergency Preparedness collaboration.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0232 Level E
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0753 Level E
“Have restrictions on the use of highly flammable decorations.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
Fines and payment denials
Total fines over about the last three years: $0 (0 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 13, 2024 | Payment denial | from October 25, 2024, 77 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Michigan | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.54 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.77 | 0.89 | 0.86 |
| Nurse aide hours per resident per day | 2.44 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 3.76 | 4.03 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.34 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.50 | 0.49 | 0.48 |
| Nursing staff turnover (per year) | 45.9% | 44.6% | 45.3% |
| RN turnover (per year) | 36.4% | 39.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 15 nursing homes: The Orchards Michigan.
Legal business name: Riveridge MI Opco LLC.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| Gutman, Isaac | Direct owner | NOT APPLICABLE | November 1, 2025 |
| Hoffman, Alexander | Direct owner | NOT APPLICABLE | November 1, 2025 |
| Kornfeld, Robert | Direct owner | NOT APPLICABLE | November 1, 2025 |
| Taub, Jacob | Direct owner | NOT APPLICABLE | November 1, 2025 |
| White Lake Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | November 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 84 |
| Average residents per day | 77.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | The Orchards Michigan |
| Legal business name | Riveridge MI Opco LLC |
| First approved by Medicare/Medicaid | 2001-02-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | Yes |
| Address | 1333 Wells St, Niles, MI 49120 |
| County | Berrien County |
| State | Michigan |
| Phone | (269) 684‑1111 |
| CMS Certification Number | 235598 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Niles Care Center, LLC1.6 mi · Niles, MI · 1 of 5 stars
- West Woods of Niles5.5 mi · Niles, MI · 1 of 5 stars
- Healthwin Health & Rehabilitation7.4 mi · South Bend, IN · 1 of 5 stars
- Majestic Care of South Bend8.0 mi · South Bend, IN · 2 of 5 stars
- Wellbrooke of South Bend8.9 mi · South Bend, IN · 4 of 5 stars
Nearest hospital emergency rooms
- Memorial Hospital of South Bend11 mi · South Bend, IN · Acute Care Hospital
- Saint Joseph Regional Medical Center12 mi · Mishawaka, IN · Acute Care Hospital
- Beacon Dowagiac13 mi · Dowagiac, MI · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13