Quick answers
- Where is The Orchards at Big Rapids?
- 805 West Avenue, Big Rapids, MI 49307, in Mecosta County, Michigan.
- What is the phone number of The Orchards at Big Rapids?
- (231) 796-3185, as listed by Medicare (CMS).
- What is the Medicare star rating of The Orchards at Big Rapids?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has The Orchards at Big Rapids been fined?
- Medicare lists 1 fine totaling $55,711 and 1 payment denial.
- What did inspectors find at The Orchards at Big Rapids?
- In its last three inspection cycles (December 7, 2023 to April 22, 2026), Medicare lists 25 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 7, 2023 to April 22, 2026), The Orchards at Big Rapids had 25 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $55,711 in total (1 fine, the latest on March 13, 2024) and had 1 Medicare payment denial. Nurse staffing is 3.39 hours per resident per day; the Michigan average is 4.03 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 22, 2026 — 10 health citations
Inspections in this cycle: April 22, 2026 (complaint investigation); April 22, 2026 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: March 13, 2025 — 4 health citations
Inspections in this cycle: March 13, 2025 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Earlier cycle: March 13, 2024 — 11 health citations
Inspections in this cycle: December 7, 2023 (complaint investigation); March 13, 2024 (complaint investigation); March 13, 2024 (standard health inspection).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 10 less serious citations (levels A to F)
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0626 Level D
“Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (20)
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0281 Level E
“Install proper backup exit lighting.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0753 Level E
“Have restrictions on the use of highly flammable decorations.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0917 Level E
“Ensure electrical receptacles or cover plates have distinctive color or marking.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
Fines and payment denials
Total fines over about the last three years: $55,711 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| March 13, 2024 | Fine | $55,711 |
| March 13, 2024 | Payment denial | from April 13, 2024, 4 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Michigan | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.66 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.60 | 0.89 | 0.86 |
| Nurse aide hours per resident per day | 2.13 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 3.39 | 4.03 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.98 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.38 | 0.49 | 0.48 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 15 nursing homes: The Orchards Michigan.
Legal business name: Big Rapids MI Opco LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| White Lake Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 100 |
| Average residents per day | 74.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | The Orchards Michigan |
| Legal business name | Big Rapids MI Opco LLC |
| First approved by Medicare/Medicaid | 1987-01-15 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 805 West Avenue, Big Rapids, MI 49307 |
| County | Mecosta County |
| State | Michigan |
| Phone | (231) 796‑3185 |
| CMS Certification Number | 235459 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Mission Point Nursing & Physical Rehabilitation of0.1 mi · Big Rapids, MI · 4 of 5 stars
- Corewell Health Reed City Hospital Rehabilitation11 mi · Reed City, MI · 5 of 5 stars
- Grand Oaks Nursing Center22 mi · Baldwin, MI · 4 of 5 stars
- Newaygo Co Medical Care Facility27 mi · Fremont, MI · 4 of 5 stars
- Regency at Fremont27 mi · Fremont, MI · 2 of 5 stars
Nearest hospital emergency rooms
- Corewell Health Big Rapids Hospital1.8 mi · Big Rapids, MI · Acute Care Hospital
- Corewell Health Reed City Hospital11 mi · Reed City, MI · Critical Access Hospital
- Corewell Health Gerber Hospital28 mi · Fremont, MI · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13