Quick answers
- Where is The Oaks-Brevard?
- 300 Morris Road, Brevard, NC 28712, in Transylvania County, North Carolina.
- What is the phone number of The Oaks-Brevard?
- (828) 877-4020, as listed by Medicare (CMS).
- What is the Medicare star rating of The Oaks-Brevard?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has The Oaks-Brevard been fined?
- Medicare lists 1 fine totaling $6,936.
- What did inspectors find at The Oaks-Brevard?
- In its last three inspection cycles (August 17, 2023 to March 5, 2026), Medicare lists 27 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 17, 2023 to March 5, 2026), The Oaks-Brevard had 27 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). It was fined $6,936 in total (1 fine, the latest on December 18, 2024). Nurse staffing is 3.11 hours per resident per day; the North Carolina average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 5, 2026 — 4 health citations
Inspections in this cycle: March 5, 2026 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
Previous cycle: December 18, 2024 — 9 health citations
Inspections in this cycle: December 18, 2024 (complaint investigation); December 18, 2024 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0680 Level F
“Ensure the activities program is directed by a qualified professional.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: August 17, 2023 — 14 health citations
Inspections in this cycle: August 17, 2023 (standard health inspection).
Show 14 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0646 Level D
“Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0867 Level D
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0640 Level B
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (23)
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Fines and payment denials
Total fines over about the last three years: $6,936 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| December 18, 2024 | Fine | $6,936 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | North Carolina | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.04 | 0.62 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.32 | 0.88 | 0.86 |
| Nurse aide hours per resident per day | 1.75 | 2.37 | 2.35 |
| Total nurse staff hours per resident per day | 3.11 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.88 | 3.40 | 3.43 |
| RN hours per resident per day on the weekend | 0.89 | 0.41 | 0.48 |
| Nursing staff turnover (per year) | 38.2% | 48.7% | 45.3% |
| RN turnover (per year) | 23.5% | 45.7% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 97 nursing homes: Pruitthealth.
Legal business name: The Oaks -Brevard, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Pruitthealth Inc | Management company (operational or managerial control) | NOT APPLICABLE | September 24, 2007 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 110 |
| Average residents per day | 82.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pruitthealth |
| Legal business name | The Oaks -Brevard, LLC |
| First approved by Medicare/Medicaid | 1994-07-21 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 300 Morris Road, Brevard, NC 28712 |
| County | Transylvania County |
| State | North Carolina |
| Phone | (828) 877‑4020 |
| CMS Certification Number | 345462 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Transylvania Regional Hospital0.4 mi · Brevard, NC · 5 of 5 stars
- Sapphire Ridge Health and Rehabilitation3.0 mi · Brevard, NC · 2 of 5 stars
- The Greens at Hendersonville13 mi · Hendersonville, NC · 3 of 5 stars
- Valley Hill Health & Rehab Center14 mi · Hendersonville, NC · 2 of 5 stars
- The Lodge at Mills River14 mi · Mills River, NC · 5 of 5 stars
Nearest hospital emergency rooms
- Transylvania Regional Hospital, Inc7.0 mi · Brevard, NC · Critical Access Hospital
- Pardee Hospital Henderson County14 mi · Hendersonville, NC · Acute Care Hospital
- AdventHealth Hendersonville15 mi · Hendersonville, NC · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13