Quick answers
- Where is The Knolls?
- 55 Grasslands Road, Valhalla, NY 10595, in Westchester County, New York.
- What is the phone number of The Knolls?
- (914) 989-7800, as listed by Medicare (CMS).
- What is the Medicare star rating of The Knolls?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has The Knolls been fined?
- Medicare lists no fines for The Knolls.
- What did inspectors find at The Knolls?
- In its last three inspection cycles (September 12, 2019 to October 16, 2023), Medicare lists 8 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 12, 2019 to October 16, 2023), The Knolls had 8 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.99 hours per resident per day; the New York average is 3.69 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: October 16, 2023 — no health citations
Inspections in this cycle: October 16, 2023 (standard health inspection).
Previous cycle: July 6, 2021 — 8 health citations
Inspections in this cycle: July 6, 2021 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0836 Level D
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: September 12, 2019 — no health citations
Inspections in this cycle: September 12, 2019 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (8)
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0915 Level D
“Have proper power supply for life support equipment.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
E0036 Level C
“Establish emergency prep training and testing.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New York | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.77 | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.02 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 3.20 | 2.20 | 2.35 |
| Total nurse staff hours per resident per day | 4.99 | 3.69 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.51 | 3.20 | 3.43 |
| RN hours per resident per day on the weekend | 1.36 | 0.49 | 0.48 |
| Nursing staff turnover (per year) | 27.6% | 40.3% | 45.3% |
| RN turnover (per year) | 10.0% | 39.6% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 20 |
| Average residents per day | 18.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | The Bethel Methodist Home |
| First approved by Medicare/Medicaid | 2003-04-15 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 55 Grasslands Road, Valhalla, NY 10595 |
| County | Westchester County |
| State | New York |
| Phone | (914) 989‑7800 |
| CMS Certification Number | 335844 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Grove at Valhalla Rehab and Nursing Center0.0 mi · Valhalla, NY · 2 of 5 stars
- The Steven and Alexandra Cohen Ped L T C Pavilion0.5 mi · Valhalla, NY · 5 of 5 stars
- Epic Rehabilitation and Nursing at White Plains2.7 mi · White Plains, NY · 3 of 5 stars
- Martine Center for Rehabilitation and Nursing3.2 mi · White Plains, NY · 2 of 5 stars
- Kendal on Hudson3.5 mi · Sleepy Hollow, NY · 5 of 5 stars
Nearest hospital emergency rooms
- Westchester Medical Center1.2 mi · Valhalla, NY · Acute Care Hospital
- White Plains Hospital Center3.0 mi · White Plains, NY · Acute Care Hospital
- Phelps Hospital4.3 mi · Sleepy Hollow, NY · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13