Quick answers
- Where is The Hurlbut?
- 1177 East Henrietta Road, Rochester, NY 14623, in Monroe County, New York.
- What is the phone number of The Hurlbut?
- (585) 424-4770, as listed by Medicare (CMS).
- What is the Medicare star rating of The Hurlbut?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has The Hurlbut been fined?
- Medicare lists no fines for The Hurlbut.
- What did inspectors find at The Hurlbut?
- In its last three inspection cycles (May 13, 2022 to July 31, 2025), Medicare lists 13 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 13, 2022 to July 31, 2025), The Hurlbut had 13 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.55 hours per resident per day; the New York average is 3.69 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 31, 2025 — 5 health citations
Inspections in this cycle: July 31, 2025 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0756 Level E
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: February 16, 2024 — 5 health citations
Inspections in this cycle: February 16, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0836 Level E
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
F0868 Level E
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0732 Level B
“Post nurse staffing information every day.”
Earlier cycle: May 13, 2022 — 3 health citations
Inspections in this cycle: May 13, 2022 (standard health inspection); February 16, 2024 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0888 Level D
“Ensure staff are vaccinated for COVID-19”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (6)
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
E0029 Level C
“Develop a communication plan.”
E0037 Level C
“Establish staff and initial training requirements.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New York | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.24 | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.31 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 2.00 | 2.20 | 2.35 |
| Total nurse staff hours per resident per day | 3.55 | 3.69 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.93 | 3.20 | 3.43 |
| RN hours per resident per day on the weekend | 0.12 | 0.49 | 0.48 |
| Nursing staff turnover (per year) | 54.2% | 40.3% | 45.3% |
| RN turnover (per year) | 62.5% | 39.6% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 13 nursing homes: Hurlbut Care.
Legal business name: The Hurlbut, LLC..
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 160 |
| Average residents per day | 122.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Hurlbut Care |
| Legal business name | The Hurlbut, LLC. |
| First approved by Medicare/Medicaid | 1972-02-14 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1177 East Henrietta Road, Rochester, NY 14623 |
| County | Monroe County |
| State | New York |
| Phone | (585) 424‑4770 |
| CMS Certification Number | 335341 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Monroe Community Hospital1.1 mi · Rochester, NY · 1 of 5 stars
- Woodside Manor Nursing Home Inc1.2 mi · Rochester, NY · 4 of 5 stars
- The Highlands at Brighton1.4 mi · Rochester, NY · 3 of 5 stars
- Jewish Home of Rochester1.9 mi · Rochester, NY · 5 of 5 stars
- St. John's Health Care Corporation2.3 mi · Rochester, NY · 1 of 5 stars
Nearest hospital emergency rooms
- Rochester Psychiatric Center1.8 mi · Rochester, NY · Psychiatric Hospital
- Strong Memorial Hospital1.9 mi · Rochester, NY · Acute Care Hospital
- Highland Hospital2.6 mi · Rochester, NY · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13