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Nursing home

The Highlands at Owasso

Owasso, Oklahoma · Tulsa County

  • 10098 N 123 E Ave, Owasso, OK 74055 · Directions
  • (918) 928‑4800
  • Medicare overall rating: 1 of 5 starsMedicare overall rating
  • Ownership: For profit – individual
  • 23 health citations in its last 3 inspection cycles (most serious: level J), $23,323 in fines. See the inspection record

Summary

The Highlands at Owasso is a Medicare-certified nursing home in Owasso, Oklahoma, with 105 certified beds. Medicare overall rating: 1 of 5 stars. Most recent standard health inspection: 2025-05-06, with 14 health deficiencies. Medicare lists 2 fines. Ownership: for profit – individual. Source: Medicare (CMS) Provider Information, data updated 2026-10-01.

What is a nursing home?

A nursing home (skilled nursing facility) gives 24-hour nursing care and help with daily activities. Some people stay for a short time to recover after a hospital stay (rehabilitation); others live there long term. The homes listed here are certified by Medicare and/or Medicaid and inspected by the state.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-10-01. It is information, not a recommendation. Call the nursing home and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Medicare overall rating: 1 of 5 starsMedicare overall rating
105Certified beds
Health inspections: 1 of 5 starsHealth inspections

Quick answers

Where is The Highlands at Owasso?
10098 N 123 E Ave, Owasso, OK 74055, in Tulsa County, Oklahoma.
What is the phone number of The Highlands at Owasso?
(918) 928-4800, as listed by Medicare (CMS).
What is the Medicare star rating of The Highlands at Owasso?
Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
Has The Highlands at Owasso been fined?
Medicare lists 2 fines totaling $23,323.
What did inspectors find at The Highlands at Owasso?
In its last three inspection cycles (February 8, 2023 to August 31, 2026), Medicare lists 23 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Overall rating
Overall rating: 1 of 5 stars
Medicare’s summary of the three ratings below, from 1 star (much below average) to 5 stars (much above average).
Health inspections
Health inspections: 1 of 5 stars
Based on state health inspections and complaint investigations of about the last three years, compared with other nursing homes in the same state.
Staffing
Staffing: 2 of 5 stars
Based on how many hours nurses and aides spend with each resident per day (from payroll records) and how often staff leave.
Quality of resident care
Quality of resident care: 3 of 5 stars
Based on how residents do on measures such as falls with injury, pressure sores, getting better at moving around and going back to the hospital.
Short-stay residents (rehab)
Short-stay residents (rehab): 1 of 5 stars
Quality rating for people who stay a short time, usually to recover after a hospital stay.
Long-stay residents
Long-stay residents: 5 of 5 stars
Quality rating for people who live in the nursing home.

Inspections, fines and staffing

In its last three inspection cycles (February 8, 2023 to August 31, 2026), The Highlands at Owasso had 23 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $23,323 in total (2 fines, the latest on March 13, 2026). Nurse staffing is 4.33 hours per resident per day; the Oklahoma average is 3.82 and the national average is 3.90.

Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.

Inspection history: last three cycles

State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.

What the letters A to L mean
Scope and severity letters
SeriousnessIsolated (a few residents)Pattern (some)Widespread (many)
No actual harm, potential for minimal harmABC
No actual harm, potential for more than minimal harmDEF
Actual harm to residentsGHI
Immediate jeopardy to resident health or safetyJKL

Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.

Most recent cycle: May 6, 2025 — 14 health citations

Inspections in this cycle: May 6, 2025 (standard health inspection); February 2, 2026 (complaint investigation); March 13, 2026 (complaint investigation); August 31, 2026 (complaint investigation).

  • F0760 Level J March 13, 2026 · from a complaint · past non-compliance (already fixed before the inspection)

    “Ensure that residents are free from significant medication errors.”

    immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies

  • F0689 Level G February 2, 2026 · from a complaint · past non-compliance (already fixed before the inspection)

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

    actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies

Show 12 less serious citations (levels A to F)
  • F0727 Level F May 6, 2025 · from a complaint · corrected May 18, 2025

    “Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”

  • F0880 Level F May 6, 2025 · from a complaint · corrected June 30, 2025

    “Provide and implement an infection prevention and control program.”

  • F0582 Level E May 6, 2025 · corrected June 30, 2025

    “Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”

  • F0583 Level D August 31, 2026 · from a complaint · plan of correction accepted (October 9, 2026)

    “Keep residents' personal and medical records private and confidential.”

  • F0584 Level D August 31, 2026 · from a complaint · plan of correction accepted (October 9, 2026)

    “Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”

  • F0914 Level D August 31, 2026 · from a complaint · plan of correction accepted (October 9, 2026)

    “Provide bedrooms that don't allow residents to see each other when privacy is needed.”

  • F0755 Level D February 2, 2026 · from a complaint · corrected March 15, 2026

    “Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”

  • F0761 Level D February 2, 2026 · from a complaint · corrected March 15, 2026

    “Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”

  • F0791 Level D February 2, 2026 · from a complaint · corrected March 15, 2026

    “Provide or obtain dental services for each resident.”

  • F0689 Level D May 6, 2025 · from a complaint · past non-compliance (already fixed before the inspection) (February 28, 2025)

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

  • F0761 Level D May 6, 2025 · corrected June 30, 2025

    “Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”

  • F0812 Level D May 6, 2025 · corrected June 30, 2025

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

Previous cycle: January 23, 2024 — 8 health citations

Inspections in this cycle: January 23, 2024 (standard health inspection); December 13, 2024 (complaint investigation); January 16, 2025 (complaint investigation); May 6, 2025 (complaint investigation).

Show 8 citations (levels A to F, no actual harm)
  • F0804 Level E January 23, 2024 · from a complaint · corrected February 8, 2024

    “Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”

  • F0812 Level E January 23, 2024 · corrected February 8, 2024

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0908 Level E January 23, 2024 · from a complaint · corrected February 23, 2024

    “Keep all essential equipment working safely.”

  • F0880 Level D January 16, 2025 · from a complaint · corrected January 27, 2025

    “Provide and implement an infection prevention and control program.”

  • F0919 Level D January 16, 2025 · from a complaint · corrected January 27, 2025

    “Make sure that a working call system is available in each resident's bathroom and bathing area.”

  • F0760 Level D December 13, 2024 · from a complaint · corrected January 21, 2025

    “Ensure that residents are free from significant medication errors.”

  • F0804 Level D December 13, 2024 · from a complaint · corrected January 21, 2025

    “Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”

  • F0925 Level D December 13, 2024 · from a complaint · corrected January 21, 2025

    “Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”

Earlier cycle: February 8, 2023 — 1 health citation

Inspections in this cycle: February 8, 2023 (standard health inspection); January 23, 2024 (complaint investigation); August 9, 2024 (complaint investigation).

Show 1 citation (levels A to F, no actual harm)
  • F0609 Level D August 9, 2024 · from a complaint · corrected August 15, 2024

    “Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”

Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.

Full inspection reports on Medicare Care Compare →

Fire safety citations (11)
  • K0347 Level F May 6, 2025 · corrected July 30, 2025

    “Properly provide smoke detection systems in areas open to corridors.”

  • K0911 Level F May 6, 2025 · corrected July 30, 2025

    “Meet requirements for the installation and maintenance of electrical systems.”

  • K0222 Level E May 6, 2025 · corrected July 30, 2025

    “Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”

  • K0321 Level F January 23, 2024 · corrected February 16, 2024

    “Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”

  • K0291 Level F February 8, 2023 · corrected April 10, 2023

    “Install emergency lighting that can last at least 1 1/2 hours.”

  • K0761 Level F February 8, 2023 · corrected April 10, 2023

    “To conduct inspection, testing and maintenance of fire doors by qualified individuals.”

  • K0918 Level F February 8, 2023 · corrected April 10, 2023

    “Have generator or other power source capable of supplying service within 10 seconds.”

  • K0222 Level E February 8, 2023 · corrected April 10, 2023

    “Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”

  • K0362 Level E February 8, 2023 · corrected April 10, 2023

    “Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”

  • K0741 Level E February 8, 2023 · corrected April 10, 2023

    “Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”

  • K0345 Level C February 8, 2023 · corrected April 10, 2023

    “Have approved installation, maintenance and testing program for fire alarm systems.”

Fines and payment denials

Total fines over about the last three years: $23,323 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.

DatePenaltyAmount or length
March 13, 2026Fine$14,901
February 2, 2026Fine$8,422

Source: Medicare (CMS) Penalties file, data updated October 1, 2026.

Staffing

Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.

MeasureThis homeOklahomaNational
Registered nurse (RN) hours per resident per day0.110.340.69
Licensed practical nurse (LPN) hours per resident per day1.200.920.86
Nurse aide hours per resident per day3.012.552.35
Total nurse staff hours per resident per day4.333.823.90
Total nurse staff hours per resident per day on the weekend3.493.443.43
RN hours per resident per day on the weekend0.120.270.48
Nursing staff turnover (per year)80.2%55.4%45.3%
RN turnover (per year)87.5%52.0%42.5%
Administrators who left in the last year0.00.60.5

Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.

Owners and operator

Legal business name: Golf Course Property Inc.

Owners and managers Medicare lists (3)
NameRoleShareSince
Golf Course Property IncDirect owner100%August 1, 2013
Cox, StevenIndirect owner100%August 1, 2013
Golf Course Property IncManagement company (operational or managerial control)NOT APPLICABLEAugust 1, 2013

Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.

Compare with other nursing homes

Key facts

TypeNursing home
Certified beds105
Average residents per day89.3
Takes part inMedicare and Medicaid
OwnershipFor profit – individual
Legal business nameGolf Course Property Inc
First approved by Medicare/Medicaid2014-02-21
Resident and family councilsResident council
Sprinklers in all required areasYes
Changed ownership in the last 12 monthsNo
Address10098 N 123 E Ave, Owasso, OK 74055
CountyTulsa County
StateOklahoma
Phone(918) 928‑4800
CMS Certification Number375558
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
  • Can you see the latest state inspection report? Ask how any problems found were fixed.
  • How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
  • Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
  • What therapy (physical, occupational, speech) is offered, and how many days a week?
  • Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
  • What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
  • Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
  • Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
  • Visit more than once, including at a mealtime or in the evening, without an appointment.

Other nursing homes nearby

By straight-line distance (not driving distance).

Nearest hospital emergency rooms

Sources

  1. Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this provider
  3. Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  4. Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  5. Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
  6. Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
  7. State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
  8. Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
  9. Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
  10. Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13