Quick answers
- Where is Terrace View Care Center?
- 201 East Bastanchury, Fullerton, CA 92835, in Orange County, California.
- What is the phone number of Terrace View Care Center?
- (714) 870-0060, as listed by Medicare (CMS).
- What is the Medicare star rating of Terrace View Care Center?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Terrace View Care Center been fined?
- Medicare lists no fines for Terrace View Care Center.
- What did inspectors find at Terrace View Care Center?
- In its last three inspection cycles (March 22, 2024 to February 23, 2026), Medicare lists 58 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 22, 2024 to February 23, 2026), Terrace View Care Center had 58 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 5.02 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 23, 2026 — 26 health citations
Inspections in this cycle: October 9, 2025 (complaint investigation); October 29, 2025 (complaint investigation); February 23, 2026 (complaint investigation); February 23, 2026 (standard health inspection).
Show 26 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0909 Level E
“Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
F0908 Level D
“Keep all essential equipment working safely.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0842 Level B
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: February 27, 2025 — 13 health citations
Inspections in this cycle: December 19, 2024 (complaint investigation); February 27, 2025 (standard health inspection).
Show 13 citations (levels A to F, no actual harm)
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0838 Level D
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
F0883 Level B
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Earlier cycle: March 22, 2024 — 19 health citations
Inspections in this cycle: March 22, 2024 (standard health inspection).
Show 19 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0908 Level E
“Keep all essential equipment working safely.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (4)
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.73 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.56 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.74 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 5.02 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.40 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.59 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 19.7% | 36.6% | 45.3% |
| RN turnover (per year) | 44.4% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 12 nursing homes: Nahs.
Legal business name: Sun Haven Care, Inc..
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Nahs Holding Inc | Indirect owner | 100% | June 30, 2018 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 59 |
| Average residents per day | 50.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Nahs |
| Legal business name | Sun Haven Care, Inc. |
| First approved by Medicare/Medicaid | 1996-07-24 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 201 East Bastanchury, Fullerton, CA 92835 |
| County | Orange County |
| State | California |
| Phone | (714) 870‑0060 |
| CMS Certification Number | 555671 |
| Name in Medicare records | TERRACE VIEW CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Greenfield Care Center of Fullerton, LLC0.0 mi · Fullerton, CA · 5 of 5 stars
- The Pavilion at Sunny Hills0.0 mi · Fullerton, CA · 1 of 5 stars
- St Elizabeth Healthcare Center0.4 mi · Fullerton, CA · 3 of 5 stars
- Park Vista at Morningside1.2 mi · Fullerton, CA · 5 of 5 stars
- St. Catherine Healthcare1.7 mi · Fullerton, CA · 4 of 5 stars
Nearest hospital emergency rooms
- Providence St. Jude Medical Center0.2 mi · Fullerton, CA · Acute Care Hospital
- AHMC Anaheim Regional Medical Center3.4 mi · Anaheim, CA · Acute Care Hospital
- Anaheim Global Medical Center5.4 mi · Anaheim, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13