Quick answers
- Where is Sunterra Springs Riverview?
- 3550 West Americana Terrace, Boise, ID 83706, in Ada County, Idaho.
- What is the phone number of Sunterra Springs Riverview?
- (208) 615-4940, as listed by Medicare (CMS).
- What is the Medicare star rating of Sunterra Springs Riverview?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Sunterra Springs Riverview been fined?
- Medicare lists 1 fine totaling $8,021.
- What did inspectors find at Sunterra Springs Riverview?
- In its last three inspection cycles (February 23, 2024 to January 9, 2026), Medicare lists 20 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 23, 2024 to January 9, 2026), Sunterra Springs Riverview had 20 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $8,021 in total (1 fine, the latest on February 23, 2024). Nurse staffing is 4.45 hours per resident per day; the Idaho average is 3.99 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 9, 2026 — 11 health citations
Inspections in this cycle: January 9, 2026 (complaint investigation); January 9, 2026 (standard health inspection).
Show 11 citations (levels A to F, no actual harm)
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: January 24, 2025 — 3 health citations
Inspections in this cycle: January 24, 2025 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Earlier cycle: February 23, 2024 — 6 health citations
Inspections in this cycle: February 23, 2024 (complaint investigation); February 23, 2024 (standard health inspection).
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
Show 5 less serious citations (levels A to F)
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
E0015 Level F
“Address subsistence needs for staff and patients.”
E0025 Level F
“Create arrangements with other facilities to receive patients.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
E0039 Level F
“Conduct testing and exercise requirements.”
E0024 Level D
“Establish policies and procedures for volunteers.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0927 Level E
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
Fines and payment denials
Total fines over about the last three years: $8,021 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 23, 2024 | Fine | $8,021 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Idaho | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.83 | 0.84 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.11 | 0.73 | 0.86 |
| Nurse aide hours per resident per day | 2.52 | 2.41 | 2.35 |
| Total nurse staff hours per resident per day | 4.45 | 3.99 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.98 | 3.39 | 3.43 |
| RN hours per resident per day on the weekend | 0.96 | 0.56 | 0.48 |
| Nursing staff turnover (per year) | 52.3% | 49.5% | 45.3% |
| Administrators who left in the last year | 0.0 | 0.3 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 4 nursing homes: Sunterra Springs.
Legal business name: SNF Boise Operating Company LLC.
Owners and managers Medicare lists (14)
| Name | Role | Share | Since |
|---|---|---|---|
| RMC Enterprises LLC | Direct owner | NOT APPLICABLE | April 1, 2025 |
| Ball Ventures LLC | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| BV Operations LLC. | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| BV Pac Holdings LLC | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| DLB Legacy LLC | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| Rmce Operations LLC | Indirect owner | NOT APPLICABLE | March 15, 2026 |
| Ball, Allen | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| Ball, Connie | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| Bangerte, Nathan | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| Bangerter, Dee | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| Bangerter, Edward | Indirect owner | NOT APPLICABLE | March 28, 2025 |
| Bangerter, Johnathan | Indirect owner | NOT APPLICABLE | March 28, 2025 |
| Bangerter, Lamar | Indirect owner | NOT APPLICABLE | April 1, 2025 |
| Shrader, Richard | Indirect owner | NOT APPLICABLE | April 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 30 |
| Average residents per day | 27.5 |
| Takes part in | Medicare |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Sunterra Springs |
| Legal business name | SNF Boise Operating Company LLC |
| First approved by Medicare/Medicaid | 2013-10-21 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3550 West Americana Terrace, Boise, ID 83706 |
| County | Ada County |
| State | Idaho |
| Phone | (208) 615‑4940 |
| CMS Certification Number | 135139 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Idaho State Veterans Home - Boise1.5 mi · Boise, ID · 2 of 5 stars
- Life Care Center of Boise1.5 mi · Boise, ID · 5 of 5 stars
- Shaw Mountain of Cascadia2.0 mi · Boise, ID · 3 of 5 stars
- Skyline Transitional Care Center2.0 mi · Boise, ID · 4 of 5 stars
- Cascadia of Boise2.0 mi · Boise, ID · 2 of 5 stars
Nearest hospital emergency rooms
- Boise VA Medical Center1.3 mi · Boise, ID · Federal/VA Acute Care Hospital
- St Luke's Regional Medical Center1.4 mi · Boise, ID · Acute Care Hospital
- Saint Alphonsus Regional Medical Center1.7 mi · Boise, ID · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13