Quick answers
- Where is Sunplex Sub-Acute Center?
- 6520 Sunscope Drive, Ocean Springs, MS 39564, in Jackson County, Mississippi.
- What is the phone number of Sunplex Sub-Acute Center?
- (228) 875-1177, as listed by Medicare (CMS).
- What is the Medicare star rating of Sunplex Sub-Acute Center?
- Medicare (CMS) does not show a star rating for Sunplex Sub-Acute Center in the current data.
- Has Sunplex Sub-Acute Center been fined?
- Medicare lists 3 fines totaling $143,156.
- What did inspectors find at Sunplex Sub-Acute Center?
- In its last three inspection cycles (June 30, 2022 to December 2, 2025), Medicare lists 31 health citations; the most serious was level L. 7 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 30, 2022 to December 2, 2025), Sunplex Sub-Acute Center had 31 health citations; the most serious was level L (immediate jeopardy to resident health or safety). 7 of them were level G or higher (actual harm or immediate jeopardy). It was fined $143,156 in total (3 fines, the latest on October 28, 2025). Nurse staffing is 3.46 hours per resident per day; the Mississippi average is 4.20 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: October 28, 2025 — 14 health citations
Inspections in this cycle: October 28, 2025 (complaint investigation); October 28, 2025 (standard health inspection); December 2, 2025 (complaint investigation).
F0838 Level L
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
immediate jeopardy to resident health or safety; widespread (many residents) · Administration Deficiencies
F0865 Level L
“Have a plan that describes the process for conducting QAPI and QAA activities.”
immediate jeopardy to resident health or safety; widespread (many residents) · Administration Deficiencies
F0880 Level L
“Provide and implement an infection prevention and control program.”
immediate jeopardy to resident health or safety; widespread (many residents) · Infection Control Deficiencies
F0600 Level K
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0725 Level K
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
immediate jeopardy to resident health or safety; pattern (some residents) · Nursing and Physician Services Deficiencies
Show 9 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0867 Level D
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
Previous cycle: July 17, 2024 — 11 health citations
Inspections in this cycle: July 17, 2024 (standard health inspection); October 3, 2024 (complaint investigation); January 27, 2025 (complaint investigation); September 24, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 9 less serious citations (levels A to F)
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0851 Level F
“Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0865 Level D
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Earlier cycle: June 30, 2022 — 6 health citations
Inspections in this cycle: June 30, 2022 (standard health inspection); March 15, 2024 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
Fines and payment denials
Total fines over about the last three years: $143,156 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 28, 2025 | Fine | $118,303 |
| September 24, 2025 | Fine | $12,428 |
| January 27, 2025 | Fine | $12,425 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Mississippi | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.29 | 0.63 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.95 | 1.11 | 0.86 |
| Nurse aide hours per resident per day | 2.21 | 2.46 | 2.35 |
| Total nurse staff hours per resident per day | 3.46 | 4.20 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.03 | 3.48 | 3.43 |
| RN hours per resident per day on the weekend | 0.24 | 0.37 | 0.48 |
| Nursing staff turnover (per year) | 48.4% | 44.4% | 45.3% |
| RN turnover (per year) | 42.9% | 36.6% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 17 nursing homes: Community Eldercare Services.
Legal business name: CLC of Ocean Springs, LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Community Living Centers, LLC | Direct owner | NOT APPLICABLE | April 1, 2000 |
| Wright, Douglas | Indirect owner | NOT APPLICABLE | April 1, 2000 |
| Community Eldercare Services, LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2000 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 73 |
| Average residents per day | 61.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Community Eldercare Services |
| Legal business name | CLC of Ocean Springs, LLC |
| First approved by Medicare/Medicaid | 1997-01-08 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 6520 Sunscope Drive, Ocean Springs, MS 39564 |
| County | Jackson County |
| State | Mississippi |
| Phone | (228) 875‑1177 |
| CMS Certification Number | 255244 |
| Name in Medicare records | SUNPLEX SUB-ACUTE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Ocean Springs Health & Rehabilitation Center1.5 mi · Ocean Springs, MS · 2 of 5 stars
- River Chase Village3.9 mi · Gautier, MS · 4 of 5 stars
- Diversicare of Moss Point11 mi · Moss Point, MS · 2 of 5 stars
- Plaza Community Living Center11 mi · Pascagoula, MS · 2 of 5 stars
- Singing River Skilled Nursing Facility12 mi · Pascagoula, MS · 4 of 5 stars
Nearest hospital emergency rooms
- Memorial Hospital Biloxi10 mi · Biloxi, MS · Acute Care Hospital
- 81st Medical Group (Keesler AFB)12 mi · Biloxi, MS · Military Hospital (Department of Defense)
- Singing River Health System12 mi · Pascagoula, MS · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13