Quick answers
- Where is Sunnycrest Manor?
- 2375 Roosevelt Street, Dubuque, IA 52001, in Dubuque County, Iowa.
- What is the phone number of Sunnycrest Manor?
- (563) 583-1781, as listed by Medicare (CMS).
- What is the Medicare star rating of Sunnycrest Manor?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Sunnycrest Manor been fined?
- Medicare lists no fines for Sunnycrest Manor.
- What did inspectors find at Sunnycrest Manor?
- In its last three inspection cycles (April 11, 2024 to March 5, 2026), Medicare lists 13 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 11, 2024 to March 5, 2026), Sunnycrest Manor had 13 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.43 hours per resident per day; the Iowa average is 3.86 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 5, 2026 — 3 health citations
Inspections in this cycle: March 5, 2026 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Previous cycle: February 27, 2025 — 6 health citations
Inspections in this cycle: February 27, 2025 (standard health inspection); September 2, 2025 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0865 Level E
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: April 11, 2024 — 4 health citations
Inspections in this cycle: April 11, 2024 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0800 Level E
“Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (10)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0223 Level F
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Iowa | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.67 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.50 | 0.56 | 0.86 |
| Nurse aide hours per resident per day | 3.26 | 2.56 | 2.35 |
| Total nurse staff hours per resident per day | 4.43 | 3.86 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.00 | 3.38 | 3.43 |
| RN hours per resident per day on the weekend | 0.63 | 0.51 | 0.48 |
| Nursing staff turnover (per year) | 40.2% | 44.1% | 45.3% |
| RN turnover (per year) | 33.3% | 42.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: County of Dubuque.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| County of Dubuque | Management company (operational or managerial control) | NOT APPLICABLE | April 28, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 77 |
| Average residents per day | 70.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – county |
| Legal business name | County of Dubuque |
| First approved by Medicare/Medicaid | 2005-05-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2375 Roosevelt Street, Dubuque, IA 52001 |
| County | Dubuque County |
| State | Iowa |
| Phone | (563) 583‑1781 |
| CMS Certification Number | 165556 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Stonehill Care Center0.6 mi · Dubuque, IA · 5 of 5 stars
- Bethany Home0.9 mi · Dubuque, IA · 5 of 5 stars
- Harmony Dubuque2.8 mi · Dubuque, IA · 2 of 5 stars
- Dubuque Specialty Care2.9 mi · Dubuque, IA · 2 of 5 stars
- Luther Manor at Hillcrest3.5 mi · Dubuque, IA · 1 of 5 stars
Nearest hospital emergency rooms
- Finley Hospital2.1 mi · Dubuque, IA · Acute Care Hospital
- MercyOne Dubuque Medical Center2.8 mi · Dubuque, IA · Acute Care Hospital
- Midwest Medical Center17 mi · Galena, IL · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13