Quick answers
- Where is Sundance Creek Post Acute?
- 5800 West Wilson Street, Banning, CA 92220, in Riverside County, California.
- What is the phone number of Sundance Creek Post Acute?
- (951) 845-1606, as listed by Medicare (CMS).
- What is the Medicare star rating of Sundance Creek Post Acute?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Sundance Creek Post Acute been fined?
- Medicare lists no fines for Sundance Creek Post Acute.
- What did inspectors find at Sundance Creek Post Acute?
- In its last three inspection cycles (December 16, 2021 to August 7, 2026), Medicare lists 72 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 16, 2021 to August 7, 2026), Sundance Creek Post Acute had 72 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.84 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 24, 2025 — 15 health citations
Inspections in this cycle: November 24, 2025 (standard health inspection); January 21, 2026 (complaint investigation); June 15, 2026 (complaint investigation); August 7, 2026 (complaint investigation).
Show 15 citations (levels A to F, no actual harm)
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: August 23, 2024 — 31 health citations
Inspections in this cycle: August 23, 2024 (standard health inspection); October 24, 2024 (complaint investigation); January 3, 2025 (complaint investigation); March 11, 2025 (complaint investigation); May 1, 2025 (complaint investigation); July 8, 2025 (complaint investigation); July 9, 2025 (complaint investigation); August 12, 2025 (complaint investigation).
Show 31 citations (levels A to F, no actual harm)
F0755 Level F
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0850 Level F
“Hire a qualified full-time social worker in a facility with more than 120 beds.”
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0554 Level E
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0802 Level E
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0925 Level D
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
Earlier cycle: December 16, 2021 — 26 health citations
Inspections in this cycle: December 16, 2021 (standard health inspection); October 9, 2023 (infection control inspection); October 20, 2023 (complaint investigation); January 10, 2024 (complaint investigation); February 6, 2024 (complaint investigation); February 7, 2024 (complaint investigation); May 7, 2024 (complaint investigation); May 31, 2024 (complaint investigation); July 18, 2024 (complaint investigation); July 23, 2024 (complaint investigation); September 9, 2024 (complaint investigation); September 18, 2024 (complaint investigation).
Show 26 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0802 Level E
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0801 Level D
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0626 Level D
“Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0572 Level D
“Give residents a notice of rights, rules, services and charges.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
E0026 Level D
“Establish roles under a Waiver declared by secretary.”
E0031 Level D
“Provide emergency officials' contact information.”
E0041 Level D
“Implement emergency and standby power systems.”
K0161 Level D
“Use approved construction type or materials.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.27 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.15 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.43 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.84 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.54 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.28 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 28.7% | 36.6% | 45.3% |
| RN turnover (per year) | 30.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Cherry Valley SNF Healthcare LLC.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 132 |
| Average residents per day | 129.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Cherry Valley SNF Healthcare LLC |
| First approved by Medicare/Medicaid | 1988-04-27 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 5800 West Wilson Street, Banning, CA 92220 |
| County | Riverside County |
| State | California |
| Phone | (951) 845‑1606 |
| CMS Certification Number | 555309 |
| Name in Medicare records | SUNDANCE CREEK POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Vista Real Post Acute0.6 mi · Beaumont, CA · 4 of 5 stars
- Sunrise Post Acute1.7 mi · Banning, CA · 2 of 5 stars
- Highland Springs Care Center2.0 mi · Beaumont, CA · 1 of 5 stars
- Oak Glen Post Acute3.9 mi · Cherry Valley, CA · 3 of 5 stars
- Yucaipa Hills Post Acute7.7 mi · Yucaipa, CA · 4 of 5 stars
Nearest hospital emergency rooms
- San Gorgonio Memorial Hospital0.4 mi · Banning, CA · Acute Care Hospital
- Hemet Global Medical Center13 mi · Hemet, CA · Acute Care Hospital
- Kaiser Foundation Hospital-Moreno Valley14 mi · Moreno Valley, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13