Quick answers
- Where is Stonegates?
- 4031 Kennett Pike, Greenville, DE 19807, in New Castle County, Delaware.
- What is the phone number of Stonegates?
- (302) 658-6200, as listed by Medicare (CMS).
- What is the Medicare star rating of Stonegates?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Stonegates been fined?
- Medicare lists 1 fine totaling $48,696.
- What did inspectors find at Stonegates?
- In its last three inspection cycles (December 5, 2023 to December 12, 2025), Medicare lists 20 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 5, 2023 to December 12, 2025), Stonegates had 20 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $48,696 in total (1 fine, the latest on December 5, 2023). Nurse staffing is 6.25 hours per resident per day; the Delaware average is 4.48 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 12, 2025 — 6 health citations
Inspections in this cycle: December 12, 2025 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0909 Level D
“Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.”
F0944 Level D
“Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.”
Previous cycle: December 6, 2024 — 5 health citations
Inspections in this cycle: December 6, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
Earlier cycle: December 5, 2023 — 9 health citations
Inspections in this cycle: December 5, 2023 (complaint investigation); December 5, 2023 (standard health inspection).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0947 Level E
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0635 Level D
“Provide doctor's orders for the resident's immediate care at the time the resident was admitted.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fines and payment denials
Total fines over about the last three years: $48,696 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| December 5, 2023 | Fine | $48,696 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Delaware | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 2.30 | 1.00 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.04 | 1.00 | 0.86 |
| Nurse aide hours per resident per day | 2.91 | 2.48 | 2.35 |
| Total nurse staff hours per resident per day | 6.25 | 4.48 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 5.48 | 3.99 | 3.43 |
| RN hours per resident per day on the weekend | 1.91 | 0.67 | 0.48 |
| Nursing staff turnover (per year) | 27.3% | 40.4% | 45.3% |
| RN turnover (per year) | 5.3% | 40.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Greenville Retirement Community L.L.C..
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Cantera TR Ua | Direct owner | NOT APPLICABLE | August 17, 2019 |
| Cantera TR Ua | Management company (operational or managerial control) | NOT APPLICABLE | August 17, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 49 |
| Average residents per day | 27.7 |
| Takes part in | Medicare |
| Ownership | For profit – partnership |
| Legal business name | Greenville Retirement Community L.L.C. |
| First approved by Medicare/Medicaid | 1984-06-22 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4031 Kennett Pike, Greenville, DE 19807 |
| County | New Castle County |
| State | Delaware |
| Phone | (302) 658‑6200 |
| CMS Certification Number | 085026 |
| Name in Medicare records | STONEGATES |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Willowbrooke Court at Country House0.9 mi · Wilmington, DE · 5 of 5 stars
- Excelcare at Wilmington LLC2.3 mi · Wilmington, DE · 3 of 5 stars
- Kentmere Rehabilitation and Healthcare Center2.6 mi · Wilmington, DE · 3 of 5 stars
- Regal Heights Healthcare & Rehab Center3.0 mi · Hockessin, DE · 1 of 5 stars
- Regency Healthcare & Rehab Center3.1 mi · Wilmington, DE · 2 of 5 stars
Nearest hospital emergency rooms
- Nemours Children's Hospital, Delaware1.9 mi · Wilmington, DE · Children's Hospital
- St Francis Hospital3.0 mi · Wilmington, DE · Acute Care Hospital
- Wilmington VA Medical Center3.1 mi · Wilmington, DE · Federal/VA Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13