Quick answers
- Where is Sterling Care Riverside?
- 1123 Belcamp Garth, Belcamp, MD 21017, in Harford County, Maryland.
- What is the phone number of Sterling Care Riverside?
- (410) 575-6400, as listed by Medicare (CMS).
- What is the Medicare star rating of Sterling Care Riverside?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Sterling Care Riverside been fined?
- Medicare lists 1 fine totaling $4,194.
- What did inspectors find at Sterling Care Riverside?
- In its last three inspection cycles (December 21, 2018 to August 12, 2026), Medicare lists 49 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 21, 2018 to August 12, 2026), Sterling Care Riverside had 49 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). It was fined $4,194 in total (1 fine, the latest on December 11, 2023). Nurse staffing is 3.54 hours per resident per day; the Maryland average is 3.93 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 25, 2025 — 20 health citations
Inspections in this cycle: August 25, 2025 (standard health inspection); August 12, 2026 (complaint investigation).
Show 20 citations (levels A to F, no actual harm)
F0585 Level F
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0908 Level F
“Keep all essential equipment working safely.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0551 Level D
“Give the resident's representative the ability to exercise the resident's rights.”
F0559 Level D
“Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0727 Level D
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0732 Level D
“Post nurse staffing information every day.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: April 6, 2023 — 17 health citations
Inspections in this cycle: April 6, 2023 (standard health inspection); August 25, 2025 (complaint investigation).
Show 17 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0886 Level E
“Perform COVID19 testing on residents and staff.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Earlier cycle: December 21, 2018 — 12 health citations
Inspections in this cycle: December 21, 2018 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0790 Level D
“Provide routine and 24-hour emergency dental care for each resident.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0732 Level C
“Post nurse staffing information every day.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (37)
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0032 Level F
“Provide primary/alternate means for communication.”
E0033 Level F
“Establish methods for sharing information.”
E0041 Level F
“Implement emergency and standby power systems.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0500 Level D
“Meet other general requirements that are deficient.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0909 Level D
“Ensure gas and vacuum piping is labeled.”
K0200 Level F
“Meet other general requirements.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
Fines and payment denials
Total fines over about the last three years: $4,194 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| December 11, 2023 | Fine | $4,194 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Maryland | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.63 | 0.88 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.95 | 0.92 | 0.86 |
| Nurse aide hours per resident per day | 1.95 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 3.54 | 3.93 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.99 | 3.49 | 3.43 |
| RN hours per resident per day on the weekend | 0.40 | 0.64 | 0.48 |
| Nursing staff turnover (per year) | 47.1% | 40.2% | 45.3% |
| RN turnover (per year) | 38.9% | 37.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 6 nursing homes: Sterling Care.
Legal business name: Riverside SNF Operator, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Ro Holdings, LLC | Direct owner | 100% | May 1, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 129 |
| Average residents per day | 112.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Sterling Care |
| Legal business name | Riverside SNF Operator, LLC |
| First approved by Medicare/Medicaid | 1992-05-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1123 Belcamp Garth, Belcamp, MD 21017 |
| County | Harford County |
| State | Maryland |
| Phone | (410) 575‑6400 |
| CMS Certification Number | 215233 |
| Name in Medicare records | STERLING CARE RIVERSIDE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Lorien Nursing & Rehab Center Belair5.1 mi · Bel Air, MD · 4 of 5 stars
- Sterling Care Bel Air7.7 mi · Bel Air, MD · 4 of 5 stars
- Lorien Bulle Rock9.0 mi · Havre de Grace, MD · 5 of 5 stars
- Sterling Care Forest Hill9.4 mi · Forest Hill, MD · 5 of 5 stars
- Citizens Care Center9.4 mi · Havre de Grace, MD · 5 of 5 stars
Nearest hospital emergency rooms
- Um Upper Chesapeake Behavioral Health Pavilion at2.9 mi · Aberdeen, MD · Psychiatric Hospital
- Umd Upper Chesapeake Medical Center6.7 mi · Bel Air, MD · Acute Care Hospital
- MedStar Franklin Square Medical Center16 mi · Rosedale, MD · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13