Quick answers
- Where is Southampton Memorial Hospital?
- 100 Fairview Dr, Franklin, VA 23851, in Franklin City, Virginia.
- What is the phone number of Southampton Memorial Hospital?
- (757) 569-6287, as listed by Medicare (CMS).
- What is the Medicare star rating of Southampton Memorial Hospital?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Southampton Memorial Hospital been fined?
- Medicare lists no fines for Southampton Memorial Hospital.
- What did inspectors find at Southampton Memorial Hospital?
- In its last three inspection cycles (October 18, 2018 to September 22, 2023), Medicare lists 19 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 18, 2018 to September 22, 2023), Southampton Memorial Hospital had 19 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.91 hours per resident per day; the Virginia average is 3.88 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 22, 2023 — 3 health citations
Inspections in this cycle: September 22, 2023 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0775 Level D
“Keep complete, dated laboratory records in the resident's record.”
Previous cycle: February 12, 2020 — 8 health citations
Inspections in this cycle: February 12, 2020 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0622 Level E
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0775 Level D
“Keep complete, dated laboratory records in the resident's record.”
Earlier cycle: October 18, 2018 — 8 health citations
Inspections in this cycle: October 18, 2018 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (4)
K0344 Level F
“Have an alternate power supply for its alarm system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0911 Level D
“Meet requirements for the installation and maintenance of electrical systems.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Virginia | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.06 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.56 | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 2.29 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 3.91 | 3.88 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.43 | 3.35 | 3.43 |
| RN hours per resident per day on the weekend | 0.72 | 0.48 | 0.48 |
| Nursing staff turnover (per year) | 38.4% | 47.5% | 45.3% |
| RN turnover (per year) | 38.5% | 46.5% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 129 |
| Average residents per day | 87.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – church related |
| Legal business name | Legal Business Name Not Available |
| First approved by Medicare/Medicaid | 1985-12-02 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 100 Fairview Dr, Franklin, VA 23851 |
| County | Franklin City |
| State | Virginia |
| Phone | (757) 569‑6287 |
| CMS Certification Number | 495157 |
| Name in Medicare records | SOUTHAMPTON MEMORIAL HOSP |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Courtland Rehabilitation and Healthcare Center6.7 mi · Courtland, VA · 1 of 5 stars
- Windsor Grove Health and Rehabilitation14 mi · Windsor, VA · 2 of 5 stars
- Lake Prince Woods, Inc19 mi · Suffolk, VA · 5 of 5 stars
- Autumn Care of Suffolk19 mi · Suffolk, VA · 3 of 5 stars
- Nans Pointe Rehabilitation and Nursing20 mi · Suffolk, VA · 1 of 5 stars
Nearest hospital emergency rooms
- Bon Secours Southampton Memorial Hospital0.0 mi · Franklin, VA · Acute Care Hospital
- Sentara Obici Hospital20 mi · Suffolk, VA · Acute Care Hospital
- Riverside Smithfield Hospital26 mi · Smithfield, VA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13