Quick answers
- Where is The Skilled Nursing Facility at North Hill?
- 865 Central Avenue, Needham, MA 02492, in Norfolk County, Massachusetts.
- What is the phone number of The Skilled Nursing Facility at North Hill?
- (781) 444-9910, as listed by Medicare (CMS).
- What is the Medicare star rating of The Skilled Nursing Facility at North Hill?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has The Skilled Nursing Facility at North Hill been fined?
- Medicare lists 1 fine totaling $16,153.
- What did inspectors find at The Skilled Nursing Facility at North Hill?
- In its last three inspection cycles (July 11, 2024 to July 22, 2026), Medicare lists 8 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 11, 2024 to July 22, 2026), The Skilled Nursing Facility at North Hill had 8 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $16,153 in total (1 fine, the latest on January 15, 2025).
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 22, 2026 — no health citations
Inspections in this cycle: July 22, 2026 (standard health inspection).
Previous cycle: July 18, 2025 — 5 health citations
Inspections in this cycle: January 15, 2025 (complaint investigation); July 18, 2025 (standard health inspection).
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 3 less serious citations (levels A to F)
F0605 Level E
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: July 11, 2024 — 3 health citations
Inspections in this cycle: July 11, 2024 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
K0712 Level F
“Have simulated fire drills held at unexpected times.”
Fines and payment denials
Total fines over about the last three years: $16,153 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 15, 2025 | Fine | $16,153 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Massachusetts | National |
|---|---|---|---|
| Nursing staff turnover (per year) | 23.1% | 37.6% | 45.3% |
| RN turnover (per year) | 29.6% | 42.7% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: North Hill Needham, Inc..
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| 4M Building Solutions, LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 22, 2019 |
| Sadia's Health and Wellness Consulting, Inc | Management company (operational or managerial control) | NOT APPLICABLE | November 8, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 72 |
| Average residents per day | 64.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | North Hill Needham, Inc. |
| First approved by Medicare/Medicaid | 1985-01-10 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 865 Central Avenue, Needham, MA 02492 |
| County | Norfolk County |
| State | Massachusetts |
| Phone | (781) 444‑9910 |
| CMS Certification Number | 225281 |
| Name in Medicare records | SKILLED NURSING FACILITY AT NORTH HILL (THE) |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Briarwood Rehabilitation & Healthcare Center1.3 mi · Needham, MA · 4 of 5 stars
- Elizabeth Seton1.4 mi · Wellesley, MA · 5 of 5 stars
- Stone Rehabilitation and Senior Living2.1 mi · Newton Upper Falls, MA · 3 of 5 stars
- Adviniacare Newton Wellesley2.6 mi · Wellesley, MA · 3 of 5 stars
- Care One at Newton2.7 mi · Newton, MA · 2 of 5 stars
Nearest hospital emergency rooms
- Beth Israel Deaconess Hospital - Needham1.1 mi · Needham, MA · Acute Care Hospital
- Newton-Wellesley Hospital2.7 mi · Newton, MA · Acute Care Hospital
- Westwood Pembroke Health Systems5.8 mi · Westwood, MA · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13