Quick answers
- Where is Silvercrest?
- 144 45 87th Avenue, Jamaica, NY 11435, in Queens County, New York.
- What is the phone number of Silvercrest?
- (718) 480-4026, as listed by Medicare (CMS).
- What is the Medicare star rating of Silvercrest?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Silvercrest been fined?
- Medicare lists 1 fine totaling $24,850.
- What did inspectors find at Silvercrest?
- In its last three inspection cycles (September 22, 2020 to February 21, 2025), Medicare lists 16 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 22, 2020 to February 21, 2025), Silvercrest had 16 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $24,850 in total (1 fine, the latest on February 21, 2025). Nurse staffing is 3.92 hours per resident per day; the New York average is 3.69 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 19, 2024 — 9 health citations
Inspections in this cycle: December 19, 2024 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0570 Level E
“Assure the security of all personal funds of residents deposited with the facility.”
F0576 Level E
“Ensure residents have reasonable access to and privacy in their use of communication methods.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0568 Level D
“Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.”
F0732 Level D
“Post nurse staffing information every day.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
Previous cycle: December 6, 2022 — 5 health citations
Inspections in this cycle: December 6, 2022 (standard health inspection); December 19, 2024 (complaint investigation); February 21, 2025 (complaint investigation).
F0678 Level J
“Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 4 less serious citations (levels A to F)
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Earlier cycle: September 22, 2020 — 2 health citations
Inspections in this cycle: September 22, 2020 (standard health inspection); August 1, 2024 (complaint investigation).
Show 2 citations (levels A to F, no actual harm)
F0553 Level D
“Allow resident to participate in the development and implementation of his or her person-centered plan of care.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (5)
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0915 Level F
“Have proper power supply for life support equipment.”
K0922 Level D
“Meet requirements for the use and maintenance of medical gas equipment.”
Fines and payment denials
Total fines over about the last three years: $24,850 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 21, 2025 | Fine | $24,850 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New York | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.13 | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.31 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 2.48 | 2.20 | 2.35 |
| Total nurse staff hours per resident per day | 3.92 | 3.69 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.62 | 3.20 | 3.43 |
| RN hours per resident per day on the weekend | 0.93 | 0.49 | 0.48 |
| Nursing staff turnover (per year) | 18.2% | 40.3% | 45.3% |
| RN turnover (per year) | 21.1% | 39.6% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 320 |
| Average residents per day | 289.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | The Silvercrest Center for Nursing and Rehabilitation |
| First approved by Medicare/Medicaid | 1990-12-26 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 144 45 87th Avenue, Jamaica, NY 11435 |
| County | Queens County |
| State | New York |
| Phone | (718) 480‑4026 |
| CMS Certification Number | 335724 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Jamaica Hospital Nursing Home Co Inc0.4 mi · Jamaica, NY · 5 of 5 stars
- Chapin Home for the Aging1.4 mi · Jamaica, NY · 5 of 5 stars
- Highland Care Center1.4 mi · Jamaica, NY · 4 of 5 stars
- Hillside Manor Rehab & Extended Care Center1.4 mi · Jamaica Estates, NY · 3 of 5 stars
- Margaret Tietz Nursing and Rehabilitation Center1.4 mi · Jamaica, NY · 5 of 5 stars
Nearest hospital emergency rooms
- Jamaica Hospital Medical Center0.4 mi · Jamaica, NY · Acute Care Hospital
- Queens Hospital Center1.3 mi · Jamaica, NY · Acute Care Hospital
- New York-Presbyterian/Queens3.4 mi · Flushing, NY · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13