Quick answers
- Where is Shields Nursing Center?
- 3230 Carlson Boulevard, El Cerrito, CA 94530, in Contra Costa County, California.
- What is the phone number of Shields Nursing Center?
- (510) 525-3212, as listed by Medicare (CMS).
- What is the Medicare star rating of Shields Nursing Center?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Shields Nursing Center been fined?
- Medicare lists no fines for Shields Nursing Center.
- What did inspectors find at Shields Nursing Center?
- In its last three inspection cycles (November 17, 2022 to November 20, 2025), Medicare lists 27 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 17, 2022 to November 20, 2025), Shields Nursing Center had 27 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.63 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 5, 2025 — 11 health citations
Inspections in this cycle: June 5, 2025 (standard health inspection); November 19, 2025 (complaint investigation); November 20, 2025 (complaint investigation).
Show 11 citations (levels A to F, no actual harm)
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0813 Level E
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
Previous cycle: November 17, 2023 — 8 health citations
Inspections in this cycle: November 17, 2023 (standard health inspection); January 30, 2025 (complaint investigation); May 22, 2025 (complaint investigation); June 5, 2025 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0573 Level D
“Let each resident or the resident's legal representative access or purchase copies of all the resident's records.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: November 17, 2022 — 8 health citations
Inspections in this cycle: November 17, 2022 (standard health inspection); April 4, 2024 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0882 Level F
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (22)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0161 Level D
“Use approved construction type or materials.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0711 Level D
“Provide a written emergency evacuation plan.”
K0161 Level E
“Use approved construction type or materials.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0711 Level E
“Provide a written emergency evacuation plan.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
E0041 Level D
“Implement emergency and standby power systems.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.09 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.68 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.86 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.63 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.86 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.68 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 18.2% | 36.6% | 45.3% |
| RN turnover (per year) | 14.3% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Shields Nursing Centers Inc.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Shields, Monique | Direct owner | 49% | June 1, 2001 |
| Shields, Willie | Direct owner | 51% | November 29, 1978 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 45 |
| Average residents per day | 35.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | Shields Nursing Centers Inc |
| First approved by Medicare/Medicaid | 1989-05-17 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3230 Carlson Boulevard, El Cerrito, CA 94530 |
| County | Contra Costa County |
| State | California |
| Phone | (510) 525‑3212 |
| CMS Certification Number | 555364 |
| Name in Medicare records | SHIELDS NURSING CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Chaparral House2.5 mi · Berkeley, CA · 4 of 5 stars
- Shields Richmond Nursing Center3.2 mi · Richmond, CA · 4 of 5 stars
- Kyakameena Care Center3.2 mi · Berkeley, CA · 3 of 5 stars
- Elmwood Care Center3.5 mi · Berkeley, CA · 4 of 5 stars
- Ashby Care Center3.6 mi · Berkeley, CA · 2 of 5 stars
Nearest hospital emergency rooms
- Alta Bates Summit Medical Center - Alta Bates Camp3.7 mi · Berkeley, CA · Acute Care Hospital
- UCSF Benioff Children's Hospital Oakland4.8 mi · Oakland, CA · Children's Hospital
- Alta Bates Summit Medical Center5.0 mi · Oakland, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13