Quick answers
- Where is Rock Haven?
- 3400 N. Cty Trk Hwy F, Janesville, WI 53547, in Rock County, Wisconsin.
- What is the phone number of Rock Haven?
- (608) 757-5076, as listed by Medicare (CMS).
- What is the Medicare star rating of Rock Haven?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Rock Haven been fined?
- Medicare lists 1 fine totaling $42,560.
- What did inspectors find at Rock Haven?
- In its last three inspection cycles (July 13, 2023 to January 29, 2026), Medicare lists 23 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 13, 2023 to January 29, 2026), Rock Haven had 23 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $42,560 in total (1 fine, the latest on June 18, 2025). Nurse staffing is 6.08 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 29, 2026 — 5 health citations
Inspections in this cycle: January 29, 2026 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
Previous cycle: September 19, 2024 — 13 health citations
Inspections in this cycle: September 19, 2024 (standard health inspection); June 18, 2025 (complaint investigation); August 1, 2025 (complaint investigation).
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
Show 12 less serious citations (levels A to F)
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Earlier cycle: July 13, 2023 — 5 health citations
Inspections in this cycle: July 13, 2023 (standard health inspection); September 19, 2024 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0661 Level D
“Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0345 Level C
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0925 Level E
“Ensure that sources of ignition are removed from patients receiving respiratory therapy.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0362 Level D
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0911 Level D
“Meet requirements for the installation and maintenance of electrical systems.”
K0531 Level C
“Have elevators that firefighters can control in the event of a fire.”
Fines and payment denials
Total fines over about the last three years: $42,560 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 18, 2025 | Fine | $42,560 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.56 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.79 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 3.74 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 6.08 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 5.53 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 1.35 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 26.4% | 46.7% | 45.3% |
| RN turnover (per year) | 28.1% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: County of Rock County Clerk.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| County of Rock County Clerk | Direct owner | 100% | December 31, 1973 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 128 |
| Average residents per day | 87 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – county |
| Legal business name | County of Rock County Clerk |
| First approved by Medicare/Medicaid | 1985-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3400 N. Cty Trk Hwy F, Janesville, WI 53547 |
| County | Rock County |
| State | Wisconsin |
| Phone | (608) 757‑5076 |
| CMS Certification Number | 525390 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- St Elizabeth Nursing Home1.6 mi · Janesville, WI · 2 of 5 stars
- Mercy Manor Transition Center1.9 mi · Janesville, WI · 5 of 5 stars
- Oak Park Place of Janesville2.6 mi · Janesville, WI · 2 of 5 stars
- Cedar Crest Health Center4.2 mi · Janesville, WI · 5 of 5 stars
- Edgerton Care Center, Inc9.9 mi · Edgerton, WI · 1 of 5 stars
Nearest hospital emergency rooms
- Mercy Health System Corp1.9 mi · Janesville, WI · Acute Care Hospital
- SSM Health St Mary's Hospital - Janesville2.8 mi · Janesville, WI · Acute Care Hospital
- Edgerton Hospital and Health Services9.1 mi · Edgerton, WI · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13