Quick answers
- Where is Riverside Rest Home?
- 276 County Farm Road, Dover, NH 03820, in Strafford County, New Hampshire.
- What is the phone number of Riverside Rest Home?
- (603) 742-1348, as listed by Medicare (CMS).
- What is the Medicare star rating of Riverside Rest Home?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Riverside Rest Home been fined?
- Medicare lists no fines for Riverside Rest Home.
- What did inspectors find at Riverside Rest Home?
- In its last three inspection cycles (January 11, 2024 to April 8, 2026), Medicare lists 7 health citations; the most serious was level D. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 11, 2024 to April 8, 2026), Riverside Rest Home had 7 health citations; the most serious was level D (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.99 hours per resident per day; the New Hampshire average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 8, 2026 — 2 health citations
Inspections in this cycle: April 8, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: February 12, 2025 — 4 health citations
Inspections in this cycle: February 12, 2025 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: January 11, 2024 — 1 health citation
Inspections in this cycle: January 11, 2024 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (24)
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0031 Level F
“Provide emergency officials' contact information.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
E0030 Level E
“List the names and contact information of those in the facility.”
K0232 Level E
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
E0004 Level C
“Develop and maintain an Emergency Preparedness Program (EP).”
E0026 Level C
“Establish roles under a Waiver declared by secretary.”
E0036 Level F
“Establish emergency prep training and testing.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0342 Level D
“Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0325 Level E
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0291 Level C
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level C
“Have properly located and lighted "Exit" signs.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
K0761 Level C
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level C
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Hampshire | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.95 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.58 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 2.45 | 2.32 | 2.35 |
| Total nurse staff hours per resident per day | 3.99 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.42 | 3.43 | 3.43 |
| RN hours per resident per day on the weekend | 0.71 | 0.54 | 0.48 |
| Nursing staff turnover (per year) | 20.2% | 43.4% | 45.3% |
| RN turnover (per year) | 14.3% | 40.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.3 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: County of Strafford.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| County of Strafford | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 1995 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 215 |
| Average residents per day | 163.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – county |
| Legal business name | County of Strafford |
| First approved by Medicare/Medicaid | 1995-04-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 276 County Farm Road, Dover, NH 03820 |
| County | Strafford County |
| State | New Hampshire |
| Phone | (603) 742‑1348 |
| CMS Certification Number | 305047 |
| Name in Medicare records | RIVERSIDE REST HOME |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Dover Center for Health & Rehabilitation2.6 mi · Dover, NH · 4 of 5 stars
- Langdon Place of Dover4.8 mi · Dover, NH · 5 of 5 stars
- Birch Healthcare Center5.2 mi · Rochester, NH · 3 of 5 stars
- Rochester Manor5.5 mi · Rochester, NH · 2 of 5 stars
- Saint Ann Rehabilitation and Nursing Center6.8 mi · Dover, NH · 4 of 5 stars
Nearest hospital emergency rooms
- Wentworth-Douglass Hospital3.3 mi · Dover, NH · Acute Care Hospital
- Frisbie Memorial Hospital6.2 mi · Rochester, NH · Acute Care Hospital
- Portsmouth Regional Hospital13 mi · Portsmouth, NH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13