Quick answers
- Where is Riverside Oaks?
- 3103 E. Airline Drive, Victoria, TX 77901, in Victoria County, Texas.
- What is the phone number of Riverside Oaks?
- (361) 575-6457, as listed by Medicare (CMS).
- What is the Medicare star rating of Riverside Oaks?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Riverside Oaks been fined?
- Medicare lists no fines for Riverside Oaks.
- What did inspectors find at Riverside Oaks?
- In its last three inspection cycles (May 19, 2023 to April 16, 2026), Medicare lists 10 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 19, 2023 to April 16, 2026), Riverside Oaks had 10 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.01 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 13, 2025 — 3 health citations
Inspections in this cycle: August 13, 2025 (standard health inspection); April 16, 2026 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
Previous cycle: July 12, 2024 — 4 health citations
Inspections in this cycle: July 12, 2024 (standard health inspection); April 27, 2025 (complaint investigation).
Show 4 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0807 Level D
“Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.”
Earlier cycle: May 19, 2023 — 3 health citations
Inspections in this cycle: May 19, 2023 (standard health inspection); May 10, 2024 (infection control inspection); July 12, 2024 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (23)
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0281 Level D
“Install proper backup exit lighting.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0521 Level C
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0521 Level C
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.42 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.76 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 1.83 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 3.01 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.49 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.15 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 38.9% | 50.8% | 45.3% |
| RN turnover (per year) | 12.5% | 49.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 37 nursing homes: Cantex Continuing Care.
Legal business name: Hamilton County Hospital District.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Victoria Continuing Care Center LTD Co | Management company (operational or managerial control) | NOT APPLICABLE | March 1, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 108 |
| Average residents per day | 96.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Cantex Continuing Care |
| Legal business name | Hamilton County Hospital District |
| First approved by Medicare/Medicaid | 1987-11-30 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3103 E. Airline Drive, Victoria, TX 77901 |
| County | Victoria County |
| State | Texas |
| Phone | (361) 575‑6457 |
| CMS Certification Number | 455726 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Courtyard Rehabilitation and Healthcare Center0.2 mi · Victoria, TX · 3 of 5 stars
- Twin Pines Nursing and Rehabilitation1.7 mi · Victoria, TX · 1 of 5 stars
- Twin Pines North Nursing and Rehabilitation Center3.9 mi · Victoria, TX · 2 of 5 stars
- Southbrooke Manor Nursing and Rehabilitation Cente21 mi · Edna, TX · 4 of 5 stars
- Lavaca Bay Nursing and Rehabilitation Center24 mi · Port Lavaca, TX · 2 of 5 stars
Nearest hospital emergency rooms
- Citizens Medical Center0.7 mi · Victoria, TX · Acute Care Hospital
- De Tar Hospital Navarro2.4 mi · Victoria, TX · Acute Care Hospital
- Jackson Healthcare Center23 mi · Edna, TX · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13