Quick answers
- Where is River Ridge Center?
- 3 Brazier Lane, Kennebunk, ME 04043, in York County, Maine.
- What is the phone number of River Ridge Center?
- (207) 985-3030, as listed by Medicare (CMS).
- What is the Medicare star rating of River Ridge Center?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has River Ridge Center been fined?
- Medicare lists 1 fine totaling $15,334.
- What did inspectors find at River Ridge Center?
- In its last three inspection cycles (January 16, 2020 to July 28, 2025), Medicare lists 27 health citations; the most serious was level K. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 16, 2020 to July 28, 2025), River Ridge Center had 27 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $15,334 in total (1 fine, the latest on July 28, 2025). Nurse staffing is 4.16 hours per resident per day; the Maine average is 4.39 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 28, 2025 — 9 health citations
Inspections in this cycle: July 28, 2025 (standard health inspection).
F0689 Level K
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0806 Level E
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0865 Level E
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
Previous cycle: August 17, 2022 — 14 health citations
Inspections in this cycle: August 17, 2022 (standard health inspection); May 28, 2025 (complaint investigation); July 28, 2025 (complaint investigation).
Show 14 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0655 Level E
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0908 Level D
“Keep all essential equipment working safely.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
Earlier cycle: January 16, 2020 — 4 health citations
Inspections in this cycle: January 16, 2020 (standard health inspection); September 19, 2024 (complaint investigation).
Show 4 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0623 Level B
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
E0037 Level D
“Establish staff and initial training requirements.”
K0133 Level D
“Install a two-hour-resistant firewall separation.”
K0271 Level D
“Have exits that are accessible at all times.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
Fines and payment denials
Total fines over about the last three years: $15,334 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 28, 2025 | Fine | $15,334 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Maine | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.74 | 1.06 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.30 | 0.46 | 0.86 |
| Nurse aide hours per resident per day | 2.12 | 2.87 | 2.35 |
| Total nurse staff hours per resident per day | 4.16 | 4.39 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.68 | 3.93 | 3.43 |
| RN hours per resident per day on the weekend | 1.46 | 0.72 | 0.48 |
| Nursing staff turnover (per year) | 55.4% | 45.3% | 45.3% |
| RN turnover (per year) | 29.4% | 39.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: Kennebunk Operations, LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Healthcare of Maine LLC | Direct owner | 100% | April 23, 2012 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations I LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations II LLC | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| GHC Holdings LLC | Indirect owner | — | December 1, 2012 |
| Sun Healthcare Group Inc | Indirect owner | — | February 2, 2015 |
| Whitman, Arnold | Indirect owner | — | March 1, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 62 |
| Average residents per day | 57.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | Kennebunk Operations, LLC |
| First approved by Medicare/Medicaid | 1991-02-04 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3 Brazier Lane, Kennebunk, ME 04043 |
| County | York County |
| State | Maine |
| Phone | (207) 985‑3030 |
| CMS Certification Number | 205065 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Kennebunk Center for Health & Rehabilitation, LLC0.7 mi · Kennebunk, ME · 2 of 5 stars
- Southridge Rehab & Living Center8.2 mi · Biddeford, ME · 4 of 5 stars
- St Andre Health Care Facility9.0 mi · Biddeford, ME · 5 of 5 stars
- Seal Rock Healthcare9.7 mi · Saco, ME · 2 of 5 stars
- Pinnacle Health & Rehab at Sanford11 mi · Sanford, ME · 5 of 5 stars
Nearest hospital emergency rooms
- York Hospital18 mi · York, ME · Acute Care Hospital
- Wentworth-Douglass Hospital20 mi · Dover, NH · Acute Care Hospital
- MaineHealth Behavioral Health at Spring Harbor21 mi · Westbrook, ME · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13